Part-Time Retail Lead: Print, Tech & Customer Solutions

Office Depot, Inc.; Rocky River (OH); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Medical Insurance

401(k)

Paid Time Off

Job summary

Office Depot, Inc. is seeking a part-time Retail Team Lead to deliver total solutions across products, technology, services, furniture, and print.

You will build enduring customer relationships, act as a trusted advisor, and support a customer-centric store culture aligned with the Office Depot 5C values. The role includes leading in the Print Services area, driving sales, and performing External Key Carrier/Leader on Duty duties as needed, with a focus on community engagement and loss

Qualifications

• High school diploma or equivalent preferred.
• 1–3 years related experience; sales and/or customer service preferred.
• Basic computer skills; able to use job-related technology and POS systems.
• Attention to detail and, ideally, experience in Print Services.

Responsibilities

• Print Sales and Services: support efficient operation while driving store sales.
• Operates and assists associates on equipment in Print Services to complete orders on time.
• Coordinate service for customers throughout the store using communication tools.
• Operational Efficiency: process merchandise accurately per procedures and standards.
• Identify areas for process improvement and support loss prevention efforts.
• Drive sales and profitability through customer satisfaction initiatives.
• Client Engagement: coach and train associates to enhance customer experience.
• Supports community outreach and product knowledge development.
• External Key Carrier and Leader on Duty: ensure safety and security during absence of management.

Skills

Sales

Customer service

Communication

Product knowledge

POS systems

Education

High school diploma or equivalent preferred

Tools

POS systems

Job description

Office Depot, Inc. is seeking a part-time Retail Team Lead to deliver total solutions across products, technology, services, furniture, and print.

You will build enduring customer relationships, act as a trusted advisor, and support a customer-centric store culture aligned with the Office Depot 5C values. The role includes leading in the Print Services area, driving sales, and performing External Key Carrier/Leader on Duty duties as needed, with a focus on community engagement and loss