Part-Time Retail Lead — Customer Experience & Team Coach

The North Face; Santa Clara (CA); On-site; USD 32,000 - 41,000; Part time

Job summary

The North Face is seeking a part-time Supervisor in Santa Clara, CA. You will support the store's leadership team, coach associates, and drive a top-tier customer experience in a fast-paced retail setting.

You will monitor sales performance, maintain merchandising standards, assist with training, and ensure smooth store operations from opening to close. A High School Diploma or equivalent is preferred, with a focus on teamwork and results.

Qualifications

• 1+ years of retail or store leadership experience in a fast-paced environment.
• High School Diploma or equivalent preferred.
• Proven ability to drive sales and profitability through leadership.

Responsibilities

• Lead by example, coach and develop associates to deliver excellent service.
• Drive in-store customer engagement and help achieve sales goals.
• Supervise opening/closing, floor coverage, and task delegation.
• Support stockroom operations and ensure timely product flow.
• Assist in training and onboarding new team members.
• Maintain visual merchandising standards and stock replenishment.
• Uphold safety policies and store procedures.

Skills

Customer engagement

Coaching

Team leadership

Communication skills

Retail software tools

Education

High School Diploma or equivalent

Tools

POS systems

Job description

The North Face is seeking a part-time Supervisor in Santa Clara, CA. You will support the store's leadership team, coach associates, and drive a top-tier customer experience in a fast-paced retail setting.

You will monitor sales performance, maintain merchandising standards, assist with training, and ensure smooth store operations from opening to close. A High School Diploma or equivalent is preferred, with a focus on teamwork and results.