Part-Time Retail Lead - Customer Experience

Amazon; West Lafayette (IN); On-site; USD 25,000 - 29,000; Part time

Benefits offered by this job

Benefits available

Job summary

Amazon in West Lafayette, IN is hiring a Retail Lead Associate (Reduced-Time) to support Customer Experience Operations. You will engage customers, manage inventory, and help lead the team to deliver excellent service. The role requires flexible hours and the ability to work in a dynamic environment.

The position starts at $18.90 per hour with benefits available, and average weekly hours are 30–39. Candidates should be 18+, with retail or leadership experience and a readiness to learn and adapt

Qualifications

• High school diploma or equivalent.
• 18 years of age or older.
• 1+ years in retail or customer-facing, or 1+ years in floor leadership or Amazon (Blue Badge/FTE) experience.

Responsibilities

• Interact with customers using engagement strategies and model desired behavior.
• Use inventory systems to scan, process, and count product.
• Provide peer feedback and escalate issues to help resolve customer problems.
• Contribute to improvements in customer experience and operations.

Skills

Customer service

Attention to detail

Prioritization

Education

High school diploma

Job description

Amazon in West Lafayette, IN is hiring a Retail Lead Associate (Reduced-Time) to support Customer Experience Operations. You will engage customers, manage inventory, and help lead the team to deliver excellent service. The role requires flexible hours and the ability to work in a dynamic environment.

The position starts at $18.90 per hour with benefits available, and average weekly hours are 30–39. Candidates should be 18+, with retail or leadership experience and a readiness to learn and adapt