Part-Time Retail Keyholder - Lead & Delight Customers

Framebridge; Woodland (CA); Hybrid; USD 24,000 - 34,000; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) retirement

Parental leave

Flexible time off

Employee discounts

Short-term disability

EAP

Job summary

Framebridge in Woodland Hills is seeking a part-time Keyholder to lead on the floor, uphold Framebridge standards, and deliver a customer-first experience. You will hold the store key, support opening/closing tasks, and help maintain a welcoming environment for every guest.

You will train teammates, assist with operational activities, share product knowledge, resolve questions, and help drive sales while staying flexible with evenings and weekend shifts.

Qualifications

• Experience as a key holder in customer service, retail or hospitality.
• Strong interpersonal and communication skills.
• Passion for design and working in a creative environment.

Responsibilities

• Set the standard of exceptional customer service and represent the Framebridge brand.
• Support onboarding and training of retail team members.
• Execute and improve store operations to hit customer experience and financial goals.
• Coach team members using active listening and product knowledge.
• Provide design advice and answer customer questions on-site.

Skills

Key holder experience

Customer service

Retail experience

Interpersonal skills

Education

Art/design/marketing degree (preferred)

Tools

POS systems

Job description

Framebridge in Woodland Hills is seeking a part-time Keyholder to lead on the floor, uphold Framebridge standards, and deliver a customer-first experience. You will hold the store key, support opening/closing tasks, and help maintain a welcoming environment for every guest.

You will train teammates, assist with operational activities, share product knowledge, resolve questions, and help drive sales while staying flexible with evenings and weekend shifts.