Part-Time Retail Keyholder — Design & Customer Lead

Framebridge; Los Angeles (CA); Hybrid; USD 25,000 - 33,000; Part time

Benefits offered by this job

Medical benefits

401(k) plan

Parental leave

Flexible time off

Employee discounts

Education opportunities

Job summary

Framebridge in Woodland Hills, CA is seeking a part-time Retail Keyholder to lead store floor operations with a customer-first mindset. You will handle key-holding duties, coach teammates, and ensure exceptional service while hitting store goals. The role requires flexibility for evenings and weekends, and reports to the Store Manager.

Join Framebridge's growing retail team and help deliver the Framebridge experience customers love.

Qualifications

• Experience as a key holder in retail or customer service.
• Strong communication and relationship-building skills.
• Interest in design and excitement to work in a creative environment.

Responsibilities

• Set the standard of offering exceptional customer service and representing the Framebridge brand in our retail stores.
• Support onboarding and training great retail team members.
• Execute and improve operational activities in our retail stores to ensure customer experience and financial goals are met.
• Apply excellent listening, oral, and communication skills to build relationships with our customers and coach retail team members.
• Demonstrate deep product knowledge and design advice to customers and train retail team members to do the same.
• Answer questions and troubleshoot issues using sound judgment.
• Offer suggestions to innovate and improve our retail experience.
• Help Framebridge deliver on our 100% happiness guarantee.
• Work a flexible schedule including evenings and weekends that meet the needs of the business.

Skills

Customer service

Retail experience

Leadership

Communication

Education

Degree in design or related field

Job description

Framebridge in Woodland Hills, CA is seeking a part-time Retail Keyholder to lead store floor operations with a customer-first mindset. You will handle key-holding duties, coach teammates, and ensure exceptional service while hitting store goals. The role requires flexibility for evenings and weekends, and reports to the Store Manager.

Join Framebridge's growing retail team and help deliver the Framebridge experience customers love.