Part-Time Retail Key Holder Lead on the Floor

Rhone; Wrentham (MA); Presencial; USD 28.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Clothing discount

Clothing allowance

401(k) plan with company match

Bonus incentive program

Descripción de la vacante

Rhone in United States (Wrentham, MA) seeks a Retail Key Holder to lead on the floor, act as a customer service ambassador, and mentor team members. You will ensure a positive customer experience, manage shifts, and support store operations with passion for fitness and healthy living.

As a Rhone ambassador, you’ll educate customers on product features and benefits, maintain floor presentation, and collaborate with store management to meet goals.

Formación

• Strong interpersonal communication and customer service skills.
• Ability to manage time and multitask in a fast-paced retail environment.
• Willingness to learn product knowledge and company processes.
• Ability to work with a team and provide leadership on the floor when needed.

Responsabilidades

• Act as the leader on the floor, driving store vision and purpose on the floor, as well as acting as the point of contact for all customer service and operational questions
• Mentor team members by being visible and setting an example for what great customer experience and product knowledge looks like
• Deliver in-the-moment feedback and recognition to Retail Sales Associates as needed, both new and tenured
• Foster and support a productive employee culture
• Gather feedback from customers, store team members, and via observation to report to store management team
• Deliver results while putting the customer first and applying an omni-channel mindset
• Build relationships with customers, team members and business partners
• Be a Rhone product knowledge expert educating customers on features and benefits
• Assess the customer’s individual needs providing product recommendations
• Maintain presentation of the sales floor, product, signage, and displays in accordance with Rhone’s visual merchandising standards
• Work with store management to ensure shipping and receiving are processed in accordance with Company standards
• Maintain a neat and organized stockroom in accordance with Rhone’s organizational standards
• Take initiative by jumping in on any task, asking questions and sharing ideas
• Demonstrate inclusive behavior across team and customers

Conocimientos

Interpersonal communication

Customer service

Time management

Multitasking

Teamwork

Positive attitude

Tech-savvy

Willingness to learn

Descripción del empleo

Rhone in United States (Wrentham, MA) seeks a Retail Key Holder to lead on the floor, act as a customer service ambassador, and mentor team members. You will ensure a positive customer experience, manage shifts, and support store operations with passion for fitness and healthy living.

As a Rhone ambassador, you’ll educate customers on product features and benefits, maintain floor presentation, and collaborate with store management to meet goals.