Part-Time Retail Key Holder — Lead & Customer Champion

Goodwill of Western New York

Buffalo (NY)

On-site

USD 22,000 - 25,000

Part time

5 days ago

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Job summary

Goodwill of Western New York in Buffalo is hiring for a 3rd Key Holder to support on-site store operations. This part-time role requires leading store activities, delivering excellent customer service, and training associates as needed.

The position involves opening/closing, merchandising, and maintaining a positive environment while ensuring accurate cash handling and POS transactions. Flexible evenings/weekends are expected in a dynamic retail setting.

Qualifications

1+ year of retail keyholder experience preferred
Ability to lift up to 50 lbs and stand for long periods
Flexible schedule including evenings and weekends
Willing to attend orientation in Buffalo (full time only)

Responsibilities

Open and close store procedures, including securing the building
Train Store Associates and act as Manager on Duty when needed
Maintain a positive, productive store environment
Deliver outstanding customer service at the register, on the sales floor, or at the donation door
Support store operations including merchandising, cleanliness, and promotions
Ensure accurate cash handling and POS transactions
Sort donations into sellable, salvage, or trash categories
Price items using our guide and identify high-value goods
Meet daily production goals and quality standards