Part-Time Retail Floor Leader & Guest Experience Lead

Build-A-Bear Workshop, Inc.; Knoxville (TN); On-site; USD 17,000 - 21,000; Part time

Job summary

Build-A-Bear Workshop, Inc. seeks a Sales Lead who serves as a role model Bear Builder and Floor Leader on Duty on designated shifts, guiding a team of associates, delivering exceptional Guest service, and driving store sales goals.

When not Floor Leader on Duty, the Sales Lead functions as a Bear Builder, maintains brand standards, fosters a welcoming atmosphere, and demonstrates how to help guests and teammates succeed, with a flexible schedule including days, evenings, weekends and holidays.

Qualifications

• High school diploma or GED equivalent.
• Preferred: Associate’s degree in business, management, or related field.

Responsibilities

• Be a role model to others by providing exceptional Guest service and achieving store sales goals.
• Guide, support, and direct a team of associates to ensure smooth store operations.
• Model Experience First behaviors and provide feedback to management.

Skills

Guest service

Team leadership

Experience First

Helpfulness

Education

High school diploma / GED

Associate’s degree in business or related

Job description

Build-A-Bear Workshop, Inc. seeks a Sales Lead who serves as a role model Bear Builder and Floor Leader on Duty on designated shifts, guiding a team of associates, delivering exceptional Guest service, and driving store sales goals.

When not Floor Leader on Duty, the Sales Lead functions as a Bear Builder, maintains brand standards, fosters a welcoming atmosphere, and demonstrates how to help guests and teammates succeed, with a flexible schedule including days, evenings, weekends and holidays.