Part Time Retail Customer Service Associate

PostNet Syracuse; Lafayette (CO); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Free uniforms

401(k) matching

Bonus based on performance

Job summary

PostNet in Lafayette, CO is seeking a friendly Part-Time Customer Service Associate to greet customers, assist with shipping, mailbox services, and daily business tasks.

This hands-on role emphasizes accuracy, reliability, and a positive attitude, with a typical schedule of 16–22 hours per week and Saturday availability.

Training will be provided, and the team offers a supportive environment with opportunities to learn shipping, mailbox, and other services.

Qualifications

• Customer service experience is helpful but not required.
• Comfortable using computers and learning new software.
• Able to handle repetitive tasks with accuracy.
• Punctual, reliable, and able to work a set schedule.
• Excellent communication and interpersonal skills.

Responsibilities

• Greet customers and assist with shipping through FedEx, UPS, DHL and USPS.
• Accept and check in prepaid package returns and drop-offs.
• Receive, sort, and distribute mail for mailbox customers.
• Help customers with faxing, scanning, copying, and other services.
• Process transactions and enter customer information accurately.
• Answer questions and explain available services.
• Keep the service area clean and organized.
• Support coworkers to keep the center running smoothly.
• Maintain schedule reliability and punctuality.

Skills

Customer service

Communication

Detail oriented

Multitasking

Punctual

Computer skills

Tools

POS system

MS Office

Job description

Benefits

• Free uniforms
• 401(k) matching
• Bonus based on performance

PostNet – 2770 Arapahoe Rd, Ste 132, Lafayette, CO 80026

Pay: Starting at $18.00 per hour

Job Type: Part-Time | Approximately 16–22 hours per week

Schedule: 2–3 weekday afternoons plus Saturdays

About the Position

PostNet in Lafayette is looking for a friendly, outgoing, and dependable Part-Time Customer Service Associate to join our team.

This is a hands-on, customer-facing position where you'll help customers with shipping, package returns, mailbox services, and everyday business needs.

We're looking for someone who genuinely enjoys talking to people, isn't afraid to start conversations, and takes pride in getting the little details right.

Some responsibilities, such as sorting mail, checking in packages, and entering information, can be repetitive. We need someone who stays focused, works accurately, and understands that routine tasks are an important part of providing excellent customer service.

What You’ll Do

• Greet customers and assist with shipping through FedEx, UPS, DHL, and USPS.
• Accept and check in prepaid package returns and drop-offs.
• Receive, sort, and distribute mail and packages for mailbox customers.
• Help customers with faxing, scanning, copying, and other business services.
• Accurately enter customer information and process transactions.
• Answer questions and explain available services.
• Keep the customer service area clean and organized.
• Complete routine daily tasks accurately and consistently.
• Support coworkers to keep the center running smoothly.

What We’re Looking For

A friendly, outgoing personality is essential!

Our ideal candidate:

• Enjoys interacting with people and is comfortable initiating conversations.
• Pays close attention to detail and takes pride in accuracy.
• Can perform repetitive tasks without losing focus.
• Is dependable, punctual, and committed to their schedule.
• Is comfortable using computers and learning new software.
• Can multitask while maintaining a positive attitude.
• Communicates clearly and professionally.
• Works well independently and as part of a small team.
• Is patient, organized, and willing to follow procedures.

Previous customer service, retail, or shipping experience is helpful but not required. We're happy to train the right person with a great attitude, strong work ethic, and willingness to learn.

Schedule & Availability

• Monday–Friday: 12:00 PM – 6:15 PM, typically two days per week, occasionally three.
• Saturday: 9:30 AM – 3:00 PM.
• Expected hours: Approximately 18–24 per week.

Regular Saturday availability is required. Occasional requests for time off can be accommodated with advance notice, subject to scheduling needs.

We need someone who can consistently commit to this schedule and understands the importance of reliability in a small-team environment.

Why Join PostNet?

• Starting pay of $18.00 per hour.
• Consistent part-time schedule.
• Paid hands‑on training.
• Friendly, supportive team environment.
• Opportunity to learn shipping, mailbox, and business services.
• Variety of customer interactions and responsibilities.