Part Time Customer Service Representative

PostNet Syracuse; Houston (TX); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Free uniforms

Opportunity for advancement

401(k)

Free food & snacks

Paid hands-on training

Job summary

PostNet Vintage Park is seeking a friendly Part-Time Customer Service Representative to join our team. You will help customers with shipping, returns, mailbox services, and daily business needs in a fast-paced, small-team environment.

This hands-on role emphasizes reliability, clear communication, and attention to detail. Training is provided; weekend availability is required, with hours roughly 23–31 per week.

Qualifications

• Experience in customer service, retail, or shipping is helpful but not required.
• We are happy to train the right person with a great attitude and willingness to learn.

Responsibilities

• Greet customers and assist with shipping and mailbox services.
• Receive, sort, and distribute mail and packages for mailbox customers.
• Process transactions and explain available services to customers.
• Assist with faxing, scanning, copying, and other business services.

Skills

Customer service

Punctual

Attention to detail

Communication

Multitask

Computer literacy

Teamwork

Reliability

Tools

POS software

Job description

Benefits:

• Free uniforms
• Opportunity for advancement
• 401(k)
• Free food & snacks

PostNet – 134 Vintage Park Blvd, Vintage Park, Houston, TX 77070

Pay:

$15.00–$17.00 per hour, based on experience

Job Type:

Part-Time

Expected Hours:

Approximately 23–31 hours per week

About the Position

PostNet Vintage Park is looking for a friendly, outgoing, and dependable Part-Time Customer Service Representative to join our team.

This is a hands-on, customer-facing position where you'll help customers with shipping, package returns, mailbox services, and everyday business needs.

We're looking for someone who genuinely enjoys talking to people, isn't afraid to start conversations, and takes pride in getting the little details right.

Some responsibilities, such as sorting mail, checking in packages, and entering information, can be repetitive. We need someone who stays focused, works accurately, and understands that routine tasks are an important part of providing excellent customer service.

What You'll Do

• Greet customers and assist with shipping through FedEx, UPS, DHL, and USPS.
• Accept and check in prepaid package returns and drop-offs.
• Receive, sort, and distribute mail and packages for mailbox customers.
• Help customers with faxing, scanning, copying, and other business services.
• Accurately enter customer information and process transactions.
• Answer questions and explain available services.
• Keep the customer service area clean and organized.
• Complete routine daily tasks accurately and consistently.
• Support coworkers to keep the center running smoothly.

What We're Looking For

A friendly, outgoing personality is essential!

Our ideal candidate

• Enjoys interacting with people and is comfortable initiating conversations.
• Pays close attention to detail and takes pride in accuracy.
• Can perform repetitive tasks without losing focus.
• Is dependable, punctual, and committed to their schedule.
• Is comfortable using computers and learning new software.
• Can multitask while maintaining a positive attitude.
• Communicates clearly and professionally.
• Works well independently and as part of a small team.
• Is patient, organized, and willing to follow procedures.

Previous customer service, retail, or shipping experience is helpful but not required. We're happy to train the right person with a great attitude, strong work ethic, and willingness to learn.

Schedule & Availability

• Monday–Friday: 12:00 PM – 6:15 PM.
• Saturdays: 10:00 AM – 2:00 PM, on a rotating schedule.
• Workdays: Typically 4–5 days per week.
• Expected hours: Approximately 23–31 hours weekly, depending on the schedule.

Saturday availability is required, but you will not be scheduled every Saturday.

We can accommodate occasional time-off requests with advance notice, subject to staffing needs.

We're looking for someone who can consistently commit to their assigned schedule and understands the importance of reliability in a small-team environment.

Why Join PostNet?

• Competitive hourly pay based on experience.
• Consistent part-time employment.
• Paid hands-on training.
• Friendly, supportive team environment.
• Opportunity to learn shipping, mailbox, and business services.
• Variety of customer interactions and responsibilities.