Part-Time Customer Experience Specialist – Shipping & Mail

PostNet Syracuse; Lafayette (CO); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Free uniforms

401(k) matching

Bonus based on performance

Job summary

PostNet in Lafayette, CO is seeking a friendly Part-Time Customer Service Associate to greet customers, assist with shipping, mailbox services, and daily business tasks.

This hands-on role emphasizes accuracy, reliability, and a positive attitude, with a typical schedule of 16–22 hours per week and Saturday availability.

Training will be provided, and the team offers a supportive environment with opportunities to learn shipping, mailbox, and other services.

Qualifications

• Customer service experience is helpful but not required.
• Comfortable using computers and learning new software.
• Able to handle repetitive tasks with accuracy.
• Punctual, reliable, and able to work a set schedule.
• Excellent communication and interpersonal skills.

Responsibilities

• Greet customers and assist with shipping through FedEx, UPS, DHL and USPS.
• Accept and check in prepaid package returns and drop-offs.
• Receive, sort, and distribute mail for mailbox customers.
• Help customers with faxing, scanning, copying, and other services.
• Process transactions and enter customer information accurately.
• Answer questions and explain available services.
• Keep the service area clean and organized.
• Support coworkers to keep the center running smoothly.
• Maintain schedule reliability and punctuality.

Skills

Customer service

Communication

Detail oriented

Multitasking

Punctual

Computer skills

Tools

POS system

MS Office

Job description

PostNet in Lafayette, CO is seeking a friendly Part-Time Customer Service Associate to greet customers, assist with shipping, mailbox services, and daily business tasks.

This hands-on role emphasizes accuracy, reliability, and a positive attitude, with a typical schedule of 16–22 hours per week and Saturday availability.

Training will be provided, and the team offers a supportive environment with opportunities to learn shipping, mailbox, and other services.