Shipping & Customer Service Associate - Flexible Schedule

PostNet of Lakewood Ranch; Lakewood Ranch, 34202, FL, US; Vor Ort; USD 17.000 - 25.000; Teilzeit

Benefits dieser Stelle

Free uniforms

Opportunity for advancement

Flexible schedule

Zusammenfassung

PostNet - FL171 is seeking a part-time Retail Customer Service Representative in Lakewood Ranch area. You will help customers with shipping, printing, and other services, operate the POS, and support training for teammates in a busy retail location.

Responsibilities include processing sales, handling inquiries by phone/email, and assisting in inventory and center operations. Some supervisory tasks and Notary/Fingerprint services may be required.

Qualifikationen

• Previous customer service or sales experience in a retail environment.
• Exceptional customer service skills.
• Ability to translate customer requirements into final products or services.
• Assist in handling customer complaints and problems in a professional manner.
• Multitasking – must have the ability to simultaneously process multiple tasks.
• Effective verbal and written communication skills.
• Strong attention to detail.
• Outstanding time management and organizational skills.
• A high school diploma or equivalent required.
• Valid driver’s license required.
• Proficient with Microsoft Office applications, Google Suite, Windows operating system, and other computer hardware and software.
• Ability to work flexible hours.
• Some supervisory skills preferred.
• Notary Public certification may be required. Must be 18 to get notary.

Aufgaben

• Assists customers with shipping and packaging services, printing estimates/orders, and other services offered by franchise owner.
• Assists customers with their product and service need in person, through email, and by phone.
• Processes customer sales through the point-of-sale system.
• Up-sells, cross-sells, and actively participates in marketing and promotional initiatives.
• Opens and closes the center, cash register, and other center systems.
• Assists management in maintaining, ordering, and stocking inventory.
• Maintains the center consistent with established standards.
• Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff.
• Sorts and deposits mail in private mailboxes.
• Captures, complete tasks, and organizes Virtual Mail.
• Assist with Notary and Fingerprint services.

Kenntnisse

Customer service

Sales experience

Communication skills

Multitasking

Attention to detail

Notary Public

Microsoft Office

Google Workspace

Windows OS

Office equipment

Ausbildung

High school diploma

Tools

Microsoft Office

Google Workspace

Windows Operating System

Printers/Copiers hardware

Jobbeschreibung

PostNet - FL171 is seeking a part-time Retail Customer Service Representative in Lakewood Ranch area. You will help customers with shipping, printing, and other services, operate the POS, and support training for teammates in a busy retail location.

Responsibilities include processing sales, handling inquiries by phone/email, and assisting in inventory and center operations. Some supervisory tasks and Notary/Fingerprint services may be required.