Part-Time Resident Concierge — Evenings

Senior Lifestyle Corporation; Town of Webster (NY); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Retirement benefits

Paid time off

DailyPay

Job summary

Senior Lifestyle Corporation is seeking a part-time evening team member at Castle Pointe at Baywinde in Webster, NY to greet residents, assist visitors, answer phones, and help maintain a safe, welcoming environment while supporting daily operations. The role requires compassionate service, strong computer skills (Outlook, Excel, Word), and the ability to multitask in a busy community.

You will work 4:30pm–10:00pm, collaborate with staff, and help ensure timely responses to resident and family

Qualifications

• Excellent English communication is required.
• Proficient computer skills in Outlook, Excel and Word.
• Compassionate, professional, kind, and helpful.
• Ability to multitask and work as part of a team.
• Independent decision-making when needed.
• Positive and friendly demeanor toward residents and coworkers.

Responsibilities

• Greet residents and provide general assistance to visitors, prospective residents, and families.
• Answer telephone calls.
• You may be asked to ensure the safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity.
• Process reports for such things as work orders, incidents and concerns.
• Receive packages, plants, prescription drugs, etc. and deliver or hold as requested.
• Maintain the sign in/out log for the issuance of community keys, and gate passes.
• Assist other departments with administrative functions.
• Ensure that resident/family/employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction.
• Maintain a positive and professional demeanor toward all residents, visitors and co-workers.
• Other Duties Assigned

Skills

Clear English communication

Outlook proficiency

Excel proficiency

Word proficiency

Team player

Empathetic service

Tools

Outlook

Excel

Word

Job description

Senior Lifestyle Corporation is seeking a part-time evening team member at Castle Pointe at Baywinde in Webster, NY to greet residents, assist visitors, answer phones, and help maintain a safe, welcoming environment while supporting daily operations. The role requires compassionate service, strong computer skills (Outlook, Excel, Word), and the ability to multitask in a busy community.

You will work 4:30pm–10:00pm, collaborate with staff, and help ensure timely responses to resident and family