Evening Concierge — Elevate Resident Experience

Senior Lifestyle

Town of Webster (NY)

On-site

USD 22,000 - 25,000

Part time

2 days ago
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Benefits offered by this job

DailyPay
Health benefits
Dental & vision
Paid time off

Job summary

Senior Lifestyle in Webster, NY is seeking a part-time evening assistant to greet residents, help visitors and support the community from 4:30pm to 10:00pm. You will handle calls, assist with packages, and contribute to a welcoming, safe environment.

The role emphasizes hospitality, teamwork, and responsive service, with duties including monitoring safety, processing reports, and helping other departments with administrative tasks while maintaining a positive demeanor toward residents and staff.

Qualifications

  • Must communicate clearly and effectively in English.
  • Proficient with Outlook, Excel and Word.
  • Compassionate, professional, kind and helpful.
  • Ability to work as part of a team and handle multiple tasks.
  • Ability to make independent decisions when warranted.
  • Maintain a positive, friendly demeanor toward residents and coworkers.
  • Strong commitment to excellence.

Responsibilities

  • Greet residents and assist visitors, prospects, and families.
  • Answer telephone calls.
  • Monitor safety systems and investigate unusual activity.
  • Process reports for work orders, incidents, and concerns.
  • Receive packages and deliveries and forward or hold as requested.
  • Maintain sign-in/out log for keys and gate passes.
  • Assist other departments with administrative tasks.
  • Respond to concerns promptly to ensure satisfaction.
  • Maintain professional demeanor toward residents and coworkers.
  • Other duties as assigned.

Skills

Clear communication
Team player
Multi-tasking
Independent decision making
Customer service oriented
Professional demeanor
Proactive attitude

Tools

Outlook
Excel
Word

Job description

Senior Lifestyle in Webster, NY is seeking a part-time evening assistant to greet residents, help visitors and support the community from 4:30pm to 10:00pm. You will handle calls, assist with packages, and contribute to a welcoming, safe environment.

The role emphasizes hospitality, teamwork, and responsive service, with duties including monitoring safety, processing reports, and helping other departments with administrative tasks while maintaining a positive demeanor toward residents and staff.

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