Concierge-Part Time 4:30pm-10:00pm

Senior Lifestyle Corporation; Baytowne (NY); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

DailyPay

Flexible scheduling

Job summary

Senior Lifestyle Corporation in Webster, NY is seeking a part-time, hourly Associate to greet residents, assist visitors and manage light administrative duties in the community.

You will answer calls, monitor safety systems as needed, process reports, receive packages, and support other departments while maintaining a friendly, professional demeanor toward residents and coworkers.

Qualifications

• Clear English communication required.
• Proficiency with Outlook, Excel and Word.
• Compassionate, professional and team-oriented.
• Ability to multi-task and provide excellent resident service.

Responsibilities

• Greet residents and assist visitors, prospective residents and families.
• Answer telephone calls.
• Monitor safety systems and investigate unusual activity as needed.
• Process reports (work orders, incidents, concerns).
• Receive and deliver packages or hold as requested.
• Maintain sign-in/out logs for keys and passes.
• Assist other departments with administrative tasks.
• Ensure timely responses to concerns and maintain high customer satisfaction.
• Maintain a positive and professional demeanor toward residents and co-workers.

Skills

English communication

Outlook

Excel

Word

Team player

Compassionate

Customer service

Tools

Outlook

Excel

Word

Job description

200 Kidd Castle Way, Webster, NY 14580, United States Part Time Hourly Rate: $16.00 - $18.00

Company Description

Pay Range $16.00-$18.00

Part Time 4:30pm-10:00pm

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for providing assistance to residents, guests and vendors in the community.

Job Description

• Greet residents and provide general assistance to visitors, prospective residents, and families.
• Answer telephone calls.
• You may be asked to ensure the safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity.
• Process reports for such things as work orders, incidents and concerns.
• You will receive packages, plants, prescription drugs, etc. and deliver or hold as requested.
• Maintain the sign in/out log for the issuance of community keys, and gate passes.
• You will assist other departments with administrative functions.
• Ensure that resident/family/employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction.
• Maintain a positive and professional demeanor toward all residents, visitors and co-workers.
• Other Duties Assigned

Qualifications

• You need to be able to communicate clearly and effectively in English.
• You have highly proficient computer skills. Proficiency with Outlook, Excel and Word is required.
• You are compassionate, professional, kind, engaging, empathetic and helpful.
• You have the ability to work as a part of a team and handle multiple tasks efficiently.
• You possess the ability to make independent decisions when circumstances warrant such action.
• You can maintain a positive and friendly demeanor toward the residents and your co-workers.
• Strong Commitment to Excellence

Additional Information

Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off.All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Government requirements or exclusions may apply.