Part-Time Repair Coordinator & Customer Support

Raymour & Flanigan; Gibbstown (NJ); Presencial; USD 25.000 - 33.000; A tiempo parcial

Descripción de la vacante

Raymour & Flanigan Furniture and Mattresses is seeking a part-time dispatcher to coordinate and communicate with repair technicians, resolve customer service issues, and ensure warranty guidelines are followed. The role emphasizes independent work, strong listening skills, and the ability to multitask in a fast-paced environment.

The position offers 20-25 hours per week with an hourly wage ranging from $18 to $24, reflecting market rates for entry-level coordination roles.

Formación

• High school diploma or equivalent required.
• Excellent phone etiquette and strong interpersonal skills.
• Experience in a fast-paced environment; call center/dispatcher preferred.
• Ability to multitask and manage time effectively.
• Must be able to work day, night and weekend hours.
• Strong computer skills and customer service focus.

Responsabilidades

• Coordinate and communicate with repair technicians.
• Work independently to resolve customer service issues.
• Adhere to proper warranty and protection guidelines.
• Serve as liaison between customers and the repair technician.
• Complete reports and other tasks as required.

Conocimientos

Excellent phone etiquette

Interpersonal skills

Strong computer skills

Excellent time Management

Ability to work independently

Ability to multi-task

Customer service skills

Experience in a fast-paced environment

Prior call center experience and prior

Educación

High School Diploma or equivalent

Descripción del empleo

Raymour & Flanigan Furniture and Mattresses is seeking a part-time dispatcher to coordinate and communicate with repair technicians, resolve customer service issues, and ensure warranty guidelines are followed. The role emphasizes independent work, strong listening skills, and the ability to multitask in a fast-paced environment.

The position offers 20-25 hours per week with an hourly wage ranging from $18 to $24, reflecting market rates for entry-level coordination roles.