Part Time Customer Service Coordinator

Raymour & Flanigan; Town of Islip (NY); Presencial; USD 25.000 - 33.000; Tempo integral

Benefícios oferecidos por esta vaga

Excellent Health, Dental & Vision

401(k) with a Company Match

Health Savings Account

Tuition Reimbursement Program

Generous Merchandise Discount

Short Term Disability

Resumo da vaga

Raymour & Flanigan in Central Islip, NY is seeking a dispatcher to coordinate with repair technicians, resolve customer service issues, and ensure warranty guidelines are followed.

The role requires strong listening, independent work, and multitasking in a fast-paced environment. Eligibility to work in the U.S. is required; hours include days, nights and weekends; salary ranges from $18 to $24 per hour with a comprehensive benefits package.

Qualificações

• Interpersonal skills are essential.
• Ability to work independently in a fast-paced setting.
• Multitasking across multiple tasks and priorities.
• Experience in a call center or dispatcher role is valued.
• High school diploma or equivalent required.

Responsabilidades

• Coordinate & communicate with repair technician.
• Work independently to resolve customer service issues.
• Adhere to proper Warranty and protection guidelines.
• Serve as liaison between customers and the repair technician.
• Complete reports and other tasks/assignments as required.
• Demonstrate excellent listening skills and teamwork.
• Perform additional functions as assigned by management.

Conhecimentos

Interpersonal skills

Ability to work independently

Ability to multi-task

Experience in a fast-paced environment

Prior call center experience

Able to work day, night and weekend

Formação

High School Diploma or equivalent

Descrição da vaga

At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success!

• Coordinate & communicate with repair technician.
• Work independently to resolve customer service issues.
• Adhere to proper Warranty and protection guidelines.
• Serve as liaison between customers and therepair technician.
• Complete reports and other tasks/assignments as required.
• You must have excellent listening skills and the ability to work independently and with a team.
• Perform additional functions that may be assigned at the discretion of management.

Qualifications:

• Interpersonal skills
• Ability to work independently
• Ability to multi-task
• Experience in a fast-paced environment
• Prior call center experience and prior dispatcher experience is preferable.
• High School Diploma or equivalent
• Able to work day, night and weekend hours

Raymour & Flanigan proudly supports a drug and smoke free work environment.

Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future.

Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.

Location

Central Islip CDC-CISL

Wage Range

$18 - $24 Hourly

Raymour & Flanigan offers competitive compensation and a comprehensive benefits package:

• Excellent Health, Dental & Vision Coverage
• 401(k) with a Company Match
• Health Savings Account
• Tuition Reimbursement Program
• Generous Merchandise Discount
• Short Term Disability