Part-Time Customer Service Coordinator — Scheduling & Tech Liaison

Raymour & Flanigan; Gibbstown (NJ); Presencial; USD 25.000 - 33.000; A tiempo parcial

Descripción de la vacante

Raymour & Flanigan in New Jersey is seeking a part-time Customer Support/Dispatcher to schedule and confirm repair service calls, and to serve as a liaison between customers and technicians.

The position requires excellent phone etiquette, strong interpersonal and computer skills, the ability to multitask, and the flexibility to work day, night and weekend shifts. The role emphasizes independence and teamwork, with equal employment opportunity.

Formación

• Excellent phone etiquette.
• Interpersonal skills.
• Strong computer skills.
• Excellent time Management.
• Ability to work independently.
• Ability to multi-task.
• Customer service skills.
• Experience in a fast-paced environment.
• Prior call center experience and prior dispatcher preferable.
• High School Diploma or equivalent.

Responsabilidades

• Schedule & confirm customer repair service calls.
• Coordinate & communicate with repair technician.
• Work independently to resolve customer service issues.
• Adhere to proper Warranty and protection guidelines.
• Serve as liaison between customers and the repair technician.
• Complete reports and other tasks/assignments as required.
• You must have excellent listening skills and the ability to work independently and with a team.
• Perform additional functions that may be assigned at the discretion of management.

Conocimientos

Excellent phone etiquette

Interpersonal skills

Strong computer skills

Excellent time Management

Ability to work independently

Ability to multi-task

Customer service skills

Experience in a fast-paced environment

Prior call center experience and prior

Educación

High School Diploma or equivalent

Descripción del empleo

Raymour & Flanigan in New Jersey is seeking a part-time Customer Support/Dispatcher to schedule and confirm repair service calls, and to serve as a liaison between customers and technicians.

The position requires excellent phone etiquette, strong interpersonal and computer skills, the ability to multitask, and the flexibility to work day, night and weekend shifts. The role emphasizes independence and teamwork, with equal employment opportunity.