Part-Time Remote IT Support Intern: Cloud & Networking

Kraft & Kennedy; Town of Florida (NY, IL); On-site; USD 20,000 - 23,000; Part time

Job summary

Kraft Kennedy is seeking a part-time paid Intern to assist within the Support Practice Group/Network Operations Center. The role is remote and involves learning client environments and diverse technologies used in the legal sector, including cloud and on-premise solutions.

The schedule is 25 hours per week with weekend variability and some flexibility. You must reside in one of the listed states to be considered for this remote position.

Qualifications

• Excellent verbal and written communication skills.
• Strong interest in technology and related college major.
• Very organized and detail oriented, with a high degree of accuracy and follow up.
• Strong problem solving and technical troubleshooting.
• Some experience with Windows desktop or server operating systems is preferred.
• Some experience with networking hardware and basics is preferred.

Responsibilities

• You will learn about client environments and various technologies used therein.
• You will work on environments utilizing the full breadth of cloud and on premise technology used in the legal industry, including cloud solutions from Microsoft, Mimecast, NetDocuments, etc.
• You will work closely with infrastructure and networking equipment from vendors such as Microsoft, VMware, Cisco, etc.
• Tickets are assigned or scheduled by the on-duty dispatcher.
• You will be required to learn about our C.L.I.E.N.T. (Communicative, Listener, Initiative, Empathic, Nimble, and Tenacious) service efforts and incorporate them into your ongoing work.

Skills

Excellent verbal and written

Strong interest in technology

Very organized and detail oriented

Strong problem solving

Windows experience

Networking basics

Education

Rising Sophomore or Junior in college

Job description

Kraft Kennedy is seeking a part-time paid Intern to assist within the Support Practice Group/Network Operations Center. The role is remote and involves learning client environments and diverse technologies used in the legal sector, including cloud and on-premise solutions.

The schedule is 25 hours per week with weekend variability and some flexibility. You must reside in one of the listed states to be considered for this remote position.