Part-Time Relationship Banking Associate

TD Bank Group (TD); Ipswich (MA); On-site; USD 30,000 - 38,000; Full time

Job summary

TD Bank Group (TD) in Ipswich, MA is seeking an associate to deliver everyday banking with a high-touch, relationship-driven client experience. You will manage client flow, open and maintain basic consumer accounts, and proactively engage customers to understand needs and offer suitable solutions.

The role emphasizes accuracy, regulatory adherence, and a willingness to work evenings, weekends, and holidays. Prior teller or cash-handling experience and strong communication skills are valued.

Qualifications

• High school diploma or GED.
• 1+ years demonstrated experience working with clients.
• Teller or cash-handling experience in a client facing/financial institution preferred.
• Ability to work during operating hours to include evenings, weekends and holidays as scheduled.
• Ability to complete required job-related training upon hire.
• Strong organization skills to handle multiple tasks in a fast-paced environment.
• Excellent communication skills with ability to be concise, clear and consistent.
• Demonstrated effective problem-solving skills.
• Demonstrated ability to schedule and prioritize work.
• Demonstrated ability to work independently and within deadlines.
• Sound judgment in decision making and problem solving.
• Proficient in Microsoft Office.
• Notary License preferred.

Responsibilities

• Orchestrates the overall client experience by managing client flow and referrals to appropriate partners.
• Serves as a hospitality ambassador for the financial center with a high-touch client experience.
• Creates personalized, client-first interactions to build trust and strengthen relationships.
• Educates clients on banking products, services, and digital capabilities to enhance convenience and financial well-being.
• Engages clients through proactive outreach, including scheduling appointments for consumer account needs and deepening opportunities.
• Balances client needs with policy adherence and risk awareness to ensure compliant outcomes.
• Advocates for clients with empathy, integrity, and a long-term perspective.

Skills

Customer service

Cash handling

Communication

Organization

Problem solving

Attention to detail

Education

High school diploma or GED

Notary License preferred

Tools

Microsoft Office

Job description

TD Bank Group (TD) in Ipswich, MA is seeking an associate to deliver everyday banking with a high-touch, relationship-driven client experience. You will manage client flow, open and maintain basic consumer accounts, and proactively engage customers to understand needs and offer suitable solutions.

The role emphasizes accuracy, regulatory adherence, and a willingness to work evenings, weekends, and holidays. Prior teller or cash-handling experience and strong communication skills are valued.