Client-Focused Banking Associate (Part-Time)

TD Bank Group (TD)

Waltham (MA)

On-site

USD 30,000 - 38,000

Part time

3 days ago

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Job summary

TD Bank Group (TD) in Waltham, Massachusetts, is seeking a part-time Customer Service Representative. You will greet clients, handle everyday banking transactions, and discuss banking products to help clients reach their financial goals while upholding TD's risk standards.

The role emphasizes relationship-driven service, accuracy, and collaboration with teammates. Flexibility to work evenings and weekends is essential, with opportunities for growth through TD's training programs.

Qualifications

High school diploma or GED required.
1+ years of client-facing experience or relevant volunteer/military/education background.
Cash-handling or teller experience preferred.
Ability to work evenings, weekends and holidays as scheduled.
Strong organizational and communication skills.
Proficient in Microsoft Office.
Notary license preferred.

Responsibilities

Greet clients and manage client flow as the first point of contact.
Educate clients on banking products and services and refer to specialists as needed.
Process everyday banking transactions with accuracy.
Assist with basic account opening and maintenance.
Identify client needs and connect with appropriate partners for solutions.
Adhere to TD risk and regulatory standards in all interactions.