Part-Time Public Services Assistant II — Evenings & Weekends

Akron Library; Akron (OH); Presencial; USD 18 000 - 25 000; Tempo parcial

Resumo da oferta

The Akron-Summit County Public Library in Akron, OH is hiring a part-time Public Services Assistant II for Firestone Park. This 22.5-hour-a-week role includes evenings and Saturdays, with Sundays at Main Library, and involves direct customer service at the public desk.

You will assist patrons with Library materials, technology, and reference needs, help with circulation and processing, and support programs and information services while upholding library policies and providing friendly,

Qualificações

• High school diploma or equivalent with some college coursework or an Associate’s degree.
• Knowledge of customer interests related to Library materials, programs, and services.
• Knowledge of the principles of intellectual freedom as they apply to public libraries.
• Skill in customer service.
• Ability to use a computer and job-related software.
• Ability to lift light objects (less than 25 pounds) and carry them short distances (50 feet) and push Library materials carts up to 200 pounds.
• Ability to pass criminal background and education verification check screenings.

Responsabilidades

• Greets customers at the public service desk.
• Assists customers in the selection and use of Library materials.
• Understands, analyzes, and assists with answering varied reference questions by supplying information well-suited to the user, which could include directing customers to other divisions, agencies, or resources for additional help.
• Assists customers in using Library technology, including the internet and Library databases and offering instruction.
• Interprets the Library’s policies and procedures to the public in a customer-responsive manner.
• Addresses problem situations and maintains order as needed.
• Performs clerical duties and maintains supply stock and orders supplies.
• Performs standard Library routines, including circulation, delivery, and service desk coverage.
• Processes, sorts, shelves, and merchandises Library materials.
• Performs opening and closing routines.
• Performs other duties as assigned.

Conhecimentos

Customer service

Library databases

Reference assistance

Computer skills

Material handling

Sorting materials

Formação académica

High school diploma

Some college coursework

Associate’s degree

Bachelor's degree

Descrição da oferta de emprego

The Akron-Summit County Public Library in Akron, OH is hiring a part-time Public Services Assistant II for Firestone Park. This 22.5-hour-a-week role includes evenings and Saturdays, with Sundays at Main Library, and involves direct customer service at the public desk.

You will assist patrons with Library materials, technology, and reference needs, help with circulation and processing, and support programs and information services while upholding library policies and providing friendly,