Part-Time Public Service Interview Clerk

The State of New Hampshire; Laconia (NH); On-site; USD 22,000 - 29,000; Part time

Job summary

State of New Hampshire in Laconia seeks a Clerk Interviewer to perform a range of clerical duties for the Bureau of Employment Supports and the New Hampshire Employment Program. The position involves frontline public contact and scheduling, with a focus on accuracy and courteous service to participants and staff.

The role requires a high school diploma, strong keyboarding, MS Word/Excel skills, and familiarity with the New HEIGHTS system.

Qualifications

• High school diploma or equivalent credential.
• Experience in clerical work involving public contact and receptionist duties.
• Proficient computer skills including keyboarding, MS Word, Internet and e-mail.
• Familiarity with New HEIGHTS eligibility system and MS Excel.
• Typing and business office practices coursework completed.

Responsibilities

• Answer general program questions and direct callers to the proper staff.
• Schedule or reschedule appointments and manage messages and communications.
• Prepare correspondence and reports and maintain office supplies.
• Enter and update NHEP data in New HEIGHTS and Bridges systems.
• Provide orientation materials and back-up coverage for other teams.

Skills

Public contact

Receptionist experience

Keyboarding

MS Word

MS Excel

Typing

Business office practices

Internet

Email

Education

High school diploma or equivalent

Tools

New HEIGHTS

Bridges

MS Word

MS Excel

Job description

State of New Hampshire in Laconia seeks a Clerk Interviewer to perform a range of clerical duties for the Bureau of Employment Supports and the New Hampshire Employment Program. The position involves frontline public contact and scheduling, with a focus on accuracy and courteous service to participants and staff.

The role requires a high school diploma, strong keyboarding, MS Word/Excel skills, and familiarity with the New HEIGHTS system.