Hybrid-Ready Local Office Manager - Community Programs Lead

The State of New Hampshire; Laconia (NH); On-site; USD 77,205,000 - 104,364,000; Full time

Benefits offered by this job

Dental plan at minimal cost

Flexible Spending healthcare and child

State retirement plan

Wellness program

Job summary

The State of New Hampshire is seeking a Local Office Manager in Laconia to direct and oversee operations for the Employment Service, Resource Center, and Unemployment Compensation programs. The role requires managing staff, coordinating services, and ensuring program compliance within the local office.

The position offers a full-time permanent role with a 37.5-hour work week, hourly pay range of $28.74–$38.85, and a trainee pathway at $27.55.

Qualifications

• 7 years education/experience post high school in personnel, human services, business management, or public administration.
• Valid driver’s license and/or access to transportation for statewide travel.
• Trainee option: 6+ years of relevant education and experience may qualify for trainee status.

Responsibilities

• Directs and oversees Local Office operations of the Employment Service, the Resource Center, and the Unemployment Compensation Program for NH Employment Security.
• Supervises and evaluates Local Office personnel and their activities to ensure quality of services to customers.
• Provides functional supervision to field agents, appeals chairmen, and certifying officers to ensure adherence to agency rules and regulations.
• Directs the activities of the Resource Center to provide information and resources to meet the needs of job seekers, claimants, employers, and government officials.
• Directs the activities of the Unemployment Compensation Program local office staff and related programs to meet program requirements and link individuals with appropriate employment services.
• Attends training classes and may supervise multiple local offices.

Skills

Driver's license

Education

7 years education/experience post high school

Job description

The State of New Hampshire is seeking a Local Office Manager in Laconia to direct and oversee operations for the Employment Service, Resource Center, and Unemployment Compensation programs. The role requires managing staff, coordinating services, and ensuring program compliance within the local office.

The position offers a full-time permanent role with a 37.5-hour work week, hourly pay range of $28.74–$38.85, and a trainee pathway at $27.55.