Part-Time Practice Assistant - Front Desk, Mental Health

Geode Health; Madison (WI); On-site; USD 25,000 - 30,000; Part time

Job summary

Geode Health in Madison, WI is seeking a part-time Practice Assistant to support front-office and clinical operations in a fast-paced outpatient mental health practice.

You will be the first point of contact for patients, manage schedules, assist with referrals, and help maintain secure records while delivering compassionate service. The role requires strong communication, time management, and a proactive, patient-centered approach.

Qualifications

• 1+ year of medical office or healthcare experience preferred.
• Mental health or outpatient clinical experience preferred.
• Excellent communication and computer skills.
• Firmly answer phone and assist patient population.
• Self-starter with strong time management.

Responsibilities

• Welcome patients and provide exceptional service.
• Manage daily schedules and confirmations.
• Coordinate patient intake, referrals, and forms.
• Maintain accurate patient records and office workflows.
• Collect payments and document co-pays.

Skills

Customer service

Time management

Front desk

Communication

Education

Associate degree

Bachelor's degree preferred

Tools

Athena EMR

Job description

Geode Health in Madison, WI is seeking a part-time Practice Assistant to support front-office and clinical operations in a fast-paced outpatient mental health practice.

You will be the first point of contact for patients, manage schedules, assist with referrals, and help maintain secure records while delivering compassionate service. The role requires strong communication, time management, and a proactive, patient-centered approach.