Practice Assistant - Milwaukee & Madison (On-Call / PRN)

Geode Health Inc.; Milwaukee (WI); On-site; USD 28,000 - 32,000; Part time

Benefits offered by this job

Competitive compensation

Flexible schedule

In-person and virtual patient visits

Professional development opportunities

Job summary

Geode Health Inc. is seeking a passionate Practice Assistant to support clinicians and front-office operations in a fast-paced mental health care setting.

This on-call / PRN role covers Milwaukee and Madison, WI, with estimated pay range of $20-$23/hour. The ideal candidate has 1+ year in a medical office or mental health environment, maintains a professional appearance, communicates well with patients and staff, and is proficient with computer systems.

Qualifications

• At least one year of experience in a medical office and/or mental health (preferred).
• Experience working with patients experiencing anxiety and depression (preferred).
• Ability to maintain professional appearance and demeanor and interface well with patients in a mental health setting (preferred).
• Excellent communication skills and ability to work well with a team.
• Excellent computer skills.

Responsibilities

• The Practice Assistant supports providers with delivery of high-quality health care.
• Vital to the operations of a fast-paced practice.
• Secures patient information and maintains patient confidentiality.
• Adheres to professional standards to protect the practice.
• Responds to information requests following policies and provider instructions.
• Maintains safe, secure work environment by following standards and procedures and complying with regulations.
• Assists in emergency procedures and crisis situations.
• Understands policies and procedures and completes other duties as assigned.

Skills

Medical office experience

Mental health experience

Professional appearance

Communication skills

Computer skills

Education

Associate or Bachelor’s degree

Healthcare setting experience

Clinical knowledge

Job description

Geode Health is a rapidly growing, national provider of outpatient mental health services. Our Mission is to “Transform mental health by making it more accessible, affordable and effective”. We are looking for a passionate Practice Assistant. The ideal candidate will be motivated by joining a quickly growing organization. Excited to help us improve the care experience for patients and providers. The Practice Assistant is a multi-skilled worker who assumes a wide range of clinical and administrative roles within the physician office setting. The Practice Assistant serves as a key team player when interacting and communicating with patients and/or clinical staff in the mental health care environment. Most importantly we’re looking to bring someone into our team who is excited about our mission to improve mental healthcare across the country.

This role is an On-Call / PRN role and hours are not guaranteed. This role is to fill in for absent employees or to cover during a special situation. This position will cover for the following offices: Milwaukee and Madison, WI. Estimated Pay Range: $20 - 23/hour

Job Responsibilities

• The Practice Assistant is a key member of the patient care team by supporting the providers with the delivery of high-quality health care to patients
• Practice Assistants are vital to the effective operations of a fast-paced practice
• Secures patient information and maintains patient confidence by completing and safeguarding medical records
• Serves and protects the practice by adhering to professional standards
• Respond to verbal and electronic requests for information and assistance using proper policies, reference tools and provider instructions
• Maintains safe, secure and healthy work environment by establishing and following standards and procedures and complying with legal regulations
• Knowledge of emergency procedures and assist in crisis situations
• Understanding of policies and procedures
• Complete all other relevant responsibilities as assigned by the supervisor

Ideal Candidate Profile

• Passionate about our mission and inspiring others
• Self-starter, for whom no task is too big or too small and takes ownership of their decisions
• Contribute to the collective effort both within own scope - and beyond - as needed
• Creative and strategic thinker
• A lifelong learner who believes in giving and receiving feedback to get better each day
• Organized & process-oriented

Qualifications/Skills

• At least one year of experience working in a medical office and/or mental health is (preferred)
• Experience working with patients who are suffering from anxiety and depression (preferred)
• Ability to maintain professional appearance and demeanor, and interface well with patients in a mental health setting (preferred)
• Excellent communication skills and ability to work well with a team
• Excellent computer skills

Education and Experience Requirements

• Associates or bachelor’s degree (preferred)
• Some experience in healthcare settings (preferred)
• Knowledge of working at a clinical setting (preferred)

At Geode Health, we offer

• Competitive compensation
• Flexible schedule
• In-person and virtual patient visits
• Comprehensive admin support (front office, accounting, finance, payroll, HR, etc)
• Professional development opportunities
• Clinical community, support, and leadership
• Medical, dental and vision benefits
• Life insurance
• Short and long-term disability
• Paid vacation and holidays
• Matching 401k plan
• State of the art technology

Why work for Geode Health?

At Geode Health, we take our commitment to patients and providers seriously. We focus every day on how to help patients across the United States get the best possible mental health care available. To achieve this, we focus on ensuring our providers have unmatched support and resources so that they can focus on providing great care. We are backed by KKR, a leading private equity firm with the experience and mission alignment to truly make an impact. Joining Geode Health will put you on the front-end of a rapidly growing movement to increase access and improve outcomes for mental health patients and providers across the nation.

Geode Health is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences of our workforce.

Come join our rapidly growing team!