Part-Time Police Records Clerk - Evenings

City of St. Charles; St. Charles (IL); On-site; USD 33,000 - 47,000; Part time

Benefits offered by this job

Pension plan (IMRF)

457 deferred compensation

Paid holidays

Job summary

The City of St. Charles Police Department seeks a competent, customer service oriented assistant to staff the Police Records front desk. This part-time role supports inquiries, projects, and tasks with a strong emphasis on accuracy and discretion.

You will work Monday through Friday, 4:30 pm to 9:30 pm, for 25 hours weekly, with no health insurance eligibility. Responsibilities include greeting the public, handling inquiries, processing payments, and supporting officers and other agencies.

Qualifications

• High school diploma or equivalent.
• One year of receptionist or administrative experience.
• Fluency in Spanish is a plus.
• Ability to communicate effectively and tactfully and maintain composure in stressful situations.
• Operate a variety of computer systems, software programs, and applications to perform data entry.
• LEADS authorization, or able to obtain within six months.
• Background investigation and drug screen process will be completed if selected.

Responsibilities

• Greet and assist citizens and visitors at the Police Records front desk, answer inquiries or refer as appropriate.
• Receive citizen complaints and initiate efficient responses.
• Use department procedures and computer systems to perform clerical tasks and assist the public, officers, and other agencies.
• Accept cash payments and issue receipts accurately.
• Monitor department surveillance, intercom and security systems.
• Occasionally cover other shifts to ensure office coverage.

Skills

Customer service

Communication

Spanish (optional)

Data entry

Education

High school diploma or equivalent

Tools

LEADS authorization (within 6 months)

Job description

The City of St. Charles Police Department seeks a competent, customer service oriented assistant to staff the Police Records front desk. This part-time role supports inquiries, projects, and tasks with a strong emphasis on accuracy and discretion.

You will work Monday through Friday, 4:30 pm to 9:30 pm, for 25 hours weekly, with no health insurance eligibility. Responsibilities include greeting the public, handling inquiries, processing payments, and supporting officers and other agencies.