Part-Time PM Server

fourseasons; Santa Fe (NM); On-site; USD 11,000 - 14,000; Full time

Benefits offered by this job

Free stays

Discounted stays at other Four Seasons

Growth opportunities

Employee meals

Parking

Training & development

401(k) Retirement Plan

Sick leave

Competitive pay

Job summary

Four Seasons Resort Rancho Encantado in Santa Fe, NM is seeking a Regular Full-Time PM Server to provide luxurious hospitality service. You will deliver engaging, knowledgeable service for food and beverage offerings, greet and seat guests when needed, and support reservations and MICROS POS operations.

The role requires 2+ years in high-end restaurant service, strong F&B knowledge, weekend and holiday availability, and valid NM Food Handler and Alcohol Server certifications.

Qualifications

• 2+ years of experience in high-end restaurant server roles.
• Strong knowledge of food and beverage offerings and service standards.
• Ability to communicate clearly in English; friendly, professional demeanor.

Responsibilities

• Deliver knowledgeable, engaging service with menu descriptions.
• Assist Terra team with host seating, reservations, and MICROS POS usage.
• Maintain floor presence and promptly address guest needs.
• Close checks accurately and handle payments per policy.

Skills

Hospitality

Customer service

F&B knowledge

English

Team player

Education

New Mexico Food Handler certification

Alcohol Server certification

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A high-desert refuge in America's land of enchantment. The scent of piñon woodsmoke fills the air as you step onto your private patio to watch the sun set. In Santa Fe, it’s hard not to feel a little spoiled by the rugged beauty that surrounds our intimate, 65-room Resort. Set on 57 rolling acres in the Sangre de Cristo foothills, and just 10 minutes from downtown’s shops and galleries, Rancho Encantado is undeniably romantic. Begin your days with a hike along the nearby ridges and arroyos as your guide shares tales of our dude-ranch past, then relax by our pool, indulge in a healing treatment at our Spa, and join us at Terra for elevated, regional cuisine before strolling back to your casita beneath a sweeping night sky.

Regular Full-Time PM Server

What are we looking for?

• A genuine, caring, and compassionate professional with a strong passion for hospitality and a natural ability to connect authentically with others
• Demonstrates integrity and accountability in allactions andexhibitsconfidence when making decisions to deliver a luxury-level experience
• A collaborative team player who actively supports and encourages colleagues to achieve shared success

What would you bring to the table?

• 2+ years of experience as a high-end restaurant server/restaurant service or related work
• Strong F&B knowledge
• Flexible schedule- availability to work weekends and holidays
• Current New Mexico Food Handler and Alcohol Server certifications
• Ability to stand and move around the restaurant area for the entire shift
• Ability to lift and carry up to 30lbs.
• Proficiency with English communication skills

What would your job responsibilities be?

• Deliver knowledgeable, engaging service with a full understanding of all food and beverage offerings, confidently sharing ingredient details and providing articulate, enticing menu descriptions
• Continuously expand your knowledge of cuisine, wine, and beverage products to enhance the guest experience
• Support the Terra team by completing side work, greeting and seating guests when the host/ess is unavailable, taking reservations, and operating the MICROS point‑of‑sale system
• Maintain full awareness and presence on the floor, anticipating guest needs and responding promptly and appropriately to any concerns or requests
• Accurately close guest checks; process cash and credit card payments; and properly handle voids, corrections, and complimentary items in accordance with Four Seasons policies

What will it be like working for us?

Four Seasons is the world’s leading luxury hospitality company, driven by an unwavering commitment to an exceptional guest and employee experience. We are dedicated to elevating every interaction through continual innovation and the highest standards of service. Four Seasons offers hospitality professionals the opportunity to build a lifelong career with a globally renowned brand.

We believe our greatest asset is our people and proudly champion a culture rooted in diversity, equality, and inclusivity. Our values are grounded in integrity, trust, transparency, respect, and kindness - principles that guide everything we do. Our employees are proud to be a part of Four Seasons Resort Rancho Encantado and consistently recommend it as a great place to work - just ask!

What about the benefits?

• Free and discounted stays at over 135 Four Seasons locations worldwide
• Global growth opportunities
• Food & beverage and spa discounts
• Free employee meals
• Complimentary employee parking
• Comprehensive training & development
• 401(k) Retirement Plan
• Sickleavepay
• Competitive pay: $9.00 hourly

"US work authorization is required unless candidate is currently in a managerial position at a Four Seasons location."

Four Seasons is an Equal Opportunity, Affinitive Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized