Part-Time PM Server

Four Seasons Hotels and Resorts; Santa Fe (NM); On-site; USD 11,000 - 14,000; Full time

Benefits offered by this job

Free stays and discounts

401(k) Retirement Plan

Sick leave pay

Free employee meals

Comprehensive training & development

Complimentary employee parking

Job summary

Four Seasons Resort Rancho Encantado Santa Fe is seeking a Regular Full-Time PM Server to join the Terra team and deliver luxury service with enthusiasm.

You will greet and seat guests, describe menu items, handle side work, take reservations, and operate MICROS while maintaining a high level of professionalism.

Requirements include 2+ years in high-end restaurant service, strong English, weekends/holidays flexibility, and NM Food Handler plus Alcohol Server certifications.

Qualifications

• 2+ years of experience in high-end restaurant server roles.
• Excellent communication and hospitality mindset.
• Ability to work a flexible schedule including weekends and holidays.

Responsibilities

• Deliver knowledgeable, engaging service with a full understanding of all food and beverage offerings.
• Continuously expand knowledge of cuisine, wine, and beverages to enhance the guest experience.
• Assist Terra team by greeting and seating guests when needed and taking reservations.
• Operate the MICROS POS system and accurately close guest checks.
• Maintain full awareness on the floor and respond promptly to guest needs.

Skills

Customer service

English proficiency

Team player

Tools

MICROS POS

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A high-desert refuge in America’s land of enchantment. The scent of piñon woodsmoke fills the air as you step onto your private patio to watch the sun set. In Santa Fe, it’s hard not to feel a little spoiled by the rugged beauty that surrounds our intimate, 65-room Resort. Set on 57 rolling acres in the Sangre de Cristo foothills, and just 10 minutes from downtown’s shops and galleries, Rancho Encantado is undeniably romantic. Begin your days with a hike along the nearby ridges and arroyos as your guide shares tales of our dude-ranch past, then relax by our pool, indulge in a healing treatment at our Spa, and join us at Terra for elevated, regional cuisine before strolling back to your casita beneath a sweeping night sky.

Regular Full-Time PM Server

_ “AtFour Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us,orlive withus,our purpose is to create impressions that willresonatefor a lifetime.Life is richer when we truly connect with the people and the world around us.” _

Join our teamin the Land of Enchantment!

Are you ready to take the next big step in your hospitality career? Four Seasons Resort RanchoEncantadoSanta Fe isseeking ahardworking and drivenindividualfor ourTerra team-a server whoinfuses enthusiasm into everything they doandshares our passion for service excellence!

_ What arewe looking for? _

• A genuine, caring, and compassionate professional with a strong passion for hospitality and a natural ability to connect authentically with others
• Demonstrates integrity and accountability in allactions andexhibitsconfidence when making decisions to deliver a luxury-level experience
• A collaborative team player who actively supports and encourages colleagues to achieve shared success

_ What would you bring to the table? _

• 2+ years of experience as a high-end restaurant server/restaurant service or related work
• Strong F&B knowledge
• Flexible schedule- availability to work weekends and holidays
• Current New Mexico Food Handler and Alcohol Server certifications
• Ability to stand and move around the restaurant area for the entire shift
• Ability to lift and carry up to 30lbs.
• Proficiency with English communication skills

_ What would your job responsibilities be? _

• Deliver knowledgeable, engaging service with a full understanding of all food and beverage offerings, confidently sharing ingredient details and providing articulate, enticing menu descriptions
• Continuously expand your knowledge of cuisine, wine, and beverage products to enhance the guest experience
• Support the Terra team by completing side work, greeting and seating guests when the host/ess is unavailable, taking reservations, and operating the MICROS point‑of‑sale system
• Maintain full awareness and presence on the floor, anticipating guest needs and responding promptly and appropriately to any concerns or requests
• Accurately close guest checks; process cash and credit card payments; and properly handle voids, corrections, and complimentary items in accordance with Four Seasons policies

_ What will it be like working forus? _

Four Seasons is the world’s leading luxury hospitality company, driven by an unwavering commitment toanexceptionalguest and employee experience.We are dedicated toelevating everyinteractionthrough continual innovation and the highest standards ofservice.Four Seasons offers hospitality professionals the opportunity to build a lifelong career withaglobally renownedbrand.

We believe our greatest asset is our people and proudly champion a culture rooted in diversity, equality, and inclusivity. Our values are grounded in integrity, trust, transparency, respect, and kindness—principles that guide everything we do.Our employeesare proud to be a part of Four Seasons Resort Rancho Encantado and consistentlyrecommend it asagreatplaceto work- just ask!

_ What about thebenefits? _

• Free and discountedstays atover 135Four Seasonslocations worldwide
• Global growth opportunities
• Food & beverage and spa discounts
• Free employee meals
• Complimentary employee parking
• Comprehensivetraining &development
• 401(k) Retirement Plan
• Sickleavepay
• Competitive pay: $9.00 hourly

“US work authorization is required unless candidate is currently in a managerial position at a Four Seasons location.”

Four Seasons is an Equal Opportunity, Aff… Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website -http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized

Four Seasons is an Equal Opportunity, Aff… Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal