Part-Time Pet Care Sales & Guest Experience Pro

K9 Resorts; Middletown (NJ); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

401(k) with company participation

Paid time off

Flexible scheduling

Training & development programs

Employee discounts

Job summary

K9 Resorts in Middletown, New Jersey, is seeking a passionate Customer Service Representative to deliver exceptional client experiences in our luxury pet care environment. This part-time role involves engaging with clients via phone, in-person, and email, showcasing our services, and ensuring top-notch care for pets.

The ideal candidate will have a strong sales mindset, excellent communication skills, and availability for weekends and holidays. Training, employee discounts, and a 401(k) plan are part of the benefits offered.

Qualifications

• Passion for dogs and understanding of pet parent expectations.
• Strong sales mindset with confidence in closing and upselling services.
• Ability to thrive in a fast-paced, team-driven environment.

Responsibilities

• Deliver 5-Star service at every interaction—phone, in-person, and email.
• Convert inquiries into reservations and turn tours into enrollments.
• Check pets in/out and ensure accurate accommodations and care instructions.

Skills

Sales-driven mindset

Excellent communication

Multitasking skills

Tools

POS systems

Microsoft Office

Job description

K9 Resorts in Middletown, New Jersey, is seeking a passionate Customer Service Representative to deliver exceptional client experiences in our luxury pet care environment. This part-time role involves engaging with clients via phone, in-person, and email, showcasing our services, and ensuring top-notch care for pets.

The ideal candidate will have a strong sales mindset, excellent communication skills, and availability for weekends and holidays. Training, employee discounts, and a 401(k) plan are part of the benefits offered.