Pet Resort Supervisor: Lead 5-Star Guest Experience

K9 Resorts; Middletown (NJ); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

401(k) with company participation

Health, dental, and vision benefits

Flexible scheduling

Employee discounts and perks

Training & leadership development programs

Job summary

K9 Resorts in Middletown, New Jersey, is seeking a Supervisor to lead daily operations and ensure exceptional experiences for guests and their pets. The role includes supervising teams, overseeing customer service efforts, and driving sales through effective leadership.

Ideal candidates will have prior management experience in pet care or a related field, alongside strong leadership and communication skills, and the ability to work in a fast-paced environment. The position offers competitive benefits and a vibrant work culture.

Qualifications

• Experience in a supervisory or management role is required.
• Background in pet care, daycare, or boarding is preferred.
• Strong communication and coaching skills.

Responsibilities

• Oversee daily operations at K9 Resorts.
• Lead and support teams in providing 5-Star service.
• Drive sales and customer experience in the resort.

Skills

Supervisory experience

Leadership skills

Customer service

Sales-oriented mindset

High emotional intelligence

Job description

K9 Resorts in Middletown, New Jersey, is seeking a Supervisor to lead daily operations and ensure exceptional experiences for guests and their pets. The role includes supervising teams, overseeing customer service efforts, and driving sales through effective leadership.

Ideal candidates will have prior management experience in pet care or a related field, alongside strong leadership and communication skills, and the ability to work in a fast-paced environment. The position offers competitive benefits and a vibrant work culture.