Part-Time Personal Banker: Customer Service & Solutions

TD Bank; Shelton (CT); On-site; USD 32,000 - 41,000; Part time

Job summary

TD Bank in Shelton, Connecticut seeks a customer-focused colleague to serve as the first point of contact for clients, guiding traffic and delivering a high-touch experience. You will assist with everyday banking transactions, identify client needs, and refer opportunities to partners to help clients reach their financial goals.

The role requires strong communication, multi-tasking, and problem-solving skills, with evening, weekend, and holiday availability as scheduled.

Qualifications

• High school diploma or GED.
• 1 year demonstrated experience working with clients (volunteering, education, military, etc.).
• Teller or cash-handling experience preferred.
• Ability to work evenings, weekends, and holidays as scheduled.

Responsibilities

• Serve as the first point of contact for clients, guiding traffic and delivering a high-touch experience.
• Process everyday banking transactions accurately and proactively identify client needs.
• Educate clients on products and self-serve solutions while recommending appropriate options.
• Handle client inquiries, resolve routine issues, and escalate non-standard matters.
• Maintain compliance with policies and protect client information.

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Cash handling

Education

High school diploma or GED

Tools

Microsoft Office

Job description

TD Bank in Shelton, Connecticut seeks a customer-focused colleague to serve as the first point of contact for clients, guiding traffic and delivering a high-touch experience. You will assist with everyday banking transactions, identify client needs, and refer opportunities to partners to help clients reach their financial goals.

The role requires strong communication, multi-tasking, and problem-solving skills, with evening, weekend, and holiday availability as scheduled.