Client Concierge — Personal Banking Associate

TD; New York (NY); On-site; USD 24,000 - 31,000; Part time

Job summary

TD Bank in Brooklyn, NY is seeking a part-time Customer Service Specialist to deliver everyday banking with accuracy and care. You will act as the hospitality ambassador, guiding client flow and ensuring a high-touch, relationship-driven experience.

You will handle routine transactions, educate clients on self-serve options, and refer opportunities to partners while upholding TD’s risk standards. Evening/weekend availability is required.

Qualifications

• High school diploma or GED required.
• 1 year demonstrated experience working with clients (volunteering, education, military experience accepted).
• Notary License preferred.

Responsibilities

• Handle a broad range of client transactions within established financial limits.
• Educate clients on banking products and self-serve options.
• Identify client needs and refer to appropriate partners.
• Maintain compliance with risk and regulatory standards in all interactions.

Skills

Excellent communication

Customer service

Multi-tasking

Microsoft Office

Education

High school diploma or GED

1 year demonstrated experience working with clients

Notary License preferred

Job description

TD Bank in Brooklyn, NY is seeking a part-time Customer Service Specialist to deliver everyday banking with accuracy and care. You will act as the hospitality ambassador, guiding client flow and ensuring a high-touch, relationship-driven experience.

You will handle routine transactions, educate clients on self-serve options, and refer opportunities to partners while upholding TD’s risk standards. Evening/weekend availability is required.