Customer Banking Concierge (Part-Time)

TD Bank; New Haven (CT); On-site; USD 30,000 - 39,000; Part time

Job summary

TD Bank in New Haven, CT is seeking a part-time Customer Service Teller to assist clients with everyday banking needs. The role emphasizes relationship-building, accuracy, and product knowledge while addressing routine requests within established guidelines.

The position requires strong communication, multi-tasking, and the ability to work evenings and weekends. Prior teller experience is preferred, and notary licensure is a plus.

Qualifications

• High school diploma or GED required or equivalent.
• 1+ years of demonstrated experience working with clients.
• Teller or cash-handling experience preferred.
• Able to work evenings, weekends and holidays as scheduled.

Responsibilities

• Orchestrates the overall client experience by managing client flow and referrals.
• Serves as hospitality ambassador delivering a high-touch client experience.
• Educates clients on banking products and digital capabilities.
• Schedules appointments for consumer account needs and deepens opportunities.
• Ensures compliant and responsible outcomes with policy adherence.

Skills

Excellent communication skills

Strong organization

Problem-solving

Ability to work independently

Microsoft Office

Education

High school diploma or GED

Notary License preferred

Tools

Microsoft Office

Job description

TD Bank in New Haven, CT is seeking a part-time Customer Service Teller to assist clients with everyday banking needs. The role emphasizes relationship-building, accuracy, and product knowledge while addressing routine requests within established guidelines.

The position requires strong communication, multi-tasking, and the ability to work evenings and weekends. Prior teller experience is preferred, and notary licensure is a plus.