Part-Time Banking Associate: Growth & Training

TD; Stamford (CT); On-site; USD 32,000 - 41,000; Full time

Job summary

TD Bank in Stamford, CT seeks a friendly Customer Service Teller to act as the hospitality ambassador of the financial center, guiding client flow and delivering accurate everyday banking transactions with a focus on client education and self-serve solutions.

You will help clients meet their financial goals in a compliant environment, handle routine requests, and refer to specialists as needed, using strong communication and problem-solving daily.

Qualifications

• High school diploma or GED.
• 1 year demonstrated experience working with clients. Experience can include volunteering, education, military experience.
• Teller or cash-handling experience in a client facing/financial institution preferred.
• Ability to work during operating hours to include evenings, weekends and holidays as scheduled.
• Ability to complete required job-related training upon hire.
• Strong organization skills to handle multiple tasks in a fast-paced environment.
• Excellent communication skills with ability to be concise, clear and consistent.
• Demonstrated effective problem-solving skills.
• Demonstrated ability to schedule and prioritize work.
• Demonstrated ability to work independently and within deadlines.
• Sound judgment in decision making and problem solving.
• Proficient in Microsoft Office.
• Notary License preferred.

Responsibilities

• Orchestrates the overall client experience by effectively managing client flow (in-person and phone), serving as the first point of contact for client inquiries, issue resolution, and referrals to appropriate partners.
• Serves as a hospitality ambassador for the financial center, delivering consistent, relationship-driven client experiences aligned to TD’s service strategy.
• Creates personalized, client-first interactions that establish trust from the initial engagement and strengthen ongoing relationships.
• Balances client needs with sound judgment, policy adherence, and risk awareness to ensure compliant and responsible outcomes.
• Proactively educates clients on banking products, services, and digital capabilities to enhance convenience, save time, and support financial well-being, while connecting them to specialists as needed to achieve long-term goals.
• Advocates for clients by demonstrating empathy, integrity, and a long-term perspective in all interactions.

Skills

Communication

Customer service

Problem solving

MS Office

Notary

Education

High school diploma or GED

Job description

TD Bank in Stamford, CT seeks a friendly Customer Service Teller to act as the hospitality ambassador of the financial center, guiding client flow and delivering accurate everyday banking transactions with a focus on client education and self-serve solutions.

You will help clients meet their financial goals in a compliant environment, handle routine requests, and refer to specialists as needed, using strong communication and problem-solving daily.