Part-Time Personal Banker - Customer-Focused Banking

dieterichbank; Teutopolis (IL); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

401(k) matching

Profit sharing

Discretionary bonus

Paid time off

Volunteer time off

Job summary

Dieterich Bank, a community bank serving Illinois customers, seeks a part-time Personal Banker to support daily banking needs and build community relationships. You will assist with account openings, deposits, online banking, and financial solutions while collaborating with a team in a customer-focused environment.

The role offers interaction with clients, problem-solving opportunities, and a friendly team culture. Join a respected regional bank committed to integrity and service excellence.

Qualifications

• 1-3 years of customer service experience, preferably in banking, financial services, retail, or a similar face-to-face environment.
• Associate degree in Business or related field preferred.
• Dependable with the ability to work a rotating Saturday schedule.
• Strong communication, relationship-building, and customer service skills.
• Comfortable using technology, including Microsoft Office, online banking platforms, and mobile applications.
• Detail-oriented with strong organizational and problem-solving abilities.
• Team player who demonstrates professionalism and a positive attitude.
• Commitment to Dieterich Bank's core values: Integrity, Value, Service Excellence, and Teamwork.

Responsibilities

• Deliver exceptional customer service while creating a welcoming banking experience
• Process customer transactions, including deposits, withdrawals, payments, and check cashing
• Assist customers with online banking, mobile banking, and digital banking services
• Open and maintain checking, savings, and other deposit accounts
• Respond to account inquiries and resolve customer concerns professionally
• Help customer identify banking products and services that fit their financial needs
• Process account maintenance requests, including address changes and account updates
• Maintain confidentiality and ensure compliance with banking regulations and policies
• Support branch operations and collaborate with team members to achieve branch goals

Skills

Customer service

Communication

Relationship-building

Teamwork

Problem-solving

Detail-oriented

Education

Associate degree in Business

Tools

Microsoft Office

Online banking platforms

Job description

Dieterich Bank, a community bank serving Illinois customers, seeks a part-time Personal Banker to support daily banking needs and build community relationships. You will assist with account openings, deposits, online banking, and financial solutions while collaborating with a team in a customer-focused environment.

The role offers interaction with clients, problem-solving opportunities, and a friendly team culture. Join a respected regional bank committed to integrity and service excellence.