Part-Time People Systems Support Specialist (Hybrid)

Great Hearts Academies; Phoenix (AZ); Hybrid; USD 25,000 - 39,000; Part time

Job summary

Great Hearts Academies is seeking a Part-Time People Systems Support Specialist for our Phoenix home office. You will provide frontline support for Workday, SharePoint, and related tools, handling tickets, access requests, and documentation.

You will help maintain data quality, perform routine audits, and contribute to training materials. The role requires strong communication, attention to detail, and the ability to learn new systems quickly. Local travel may be required.

Qualifications

• Associate degree or equivalent education required; bachelor’s preferred.
• One+ years in administrative support, operations, customer service, or related field preferred.
• Workday experience helpful but not required.

Responsibilities

• Provide frontline functional and technical support for Great Hearts’ People systems (Workday, Brightspace, SharePoint).
• Monitor, triage, and coordinate incoming People Systems requests and tickets.
• Assist with user access, security administration, reviews, and documentation.
• Develop and maintain SOPs, job aids, FAQs, training guides, and system documentation.
• Support testing, audits, reporting, and routine system maintenance.
• Participate in training, meetings, and continuous learning.
• Travel locally as needed and perform additional duties as assigned.

Skills

Strong communication

Documentation

Attention to detail

Customer service mindset

Problem solving

Ability to learn systems

Professional presence

Procedures adherence

Education

Associate degree or equivalent

Bachelor’s degree in HR, business, info systems or related field preferred

Tools

Workday

SharePoint

Teams

Job description

Great Hearts Academies is seeking a Part-Time People Systems Support Specialist for our Phoenix home office. You will provide frontline support for Workday, SharePoint, and related tools, handling tickets, access requests, and documentation.

You will help maintain data quality, perform routine audits, and contribute to training materials. The role requires strong communication, attention to detail, and the ability to learn new systems quickly. Local travel may be required.