Part-Time Peer Mentor, Financial Aid-State

Lone Star College; Tomball (TX); On-site; USD 19,000 - 26,000; Full time

Job summary

Lone Star College-Tomball is seeking a Student Financial Aid Advisor to mentor and assist students with higher education processes, including FAFSA applications and Apply Texas. The role involves advising on financial aid options, guiding students to appropriate resources, and delivering high-level information in a student-focused environment.

The position interacts with a diverse student body and requires strong customer service, communication, and organizational skills.

Qualifications

• High School diploma or GED.
• Must be a currently enrolled Lone Star student pursuing a course of study.

Responsibilities

• Filing
• Copying
• Faxing
• Provide general information related to the department
• Record maintenance, preparation and review of forms, data entry
• Provide handouts and/or forms to customers
• Maintain inventory
• Set up Financial Aid equipment (such as go-center computers)
• Event preparation and support
• Collect and record data
• Maintain knowledge of multiple programs
• Provide limited technology support to end users
• Interpret regulations and policies
• Maintain and/or process records

Skills

Customer service

Interpersonal skills

Organizational skills

Analytical and problem solving skills

Communication skills

Office software proficiency (Word, Exe

Education

High School diploma or GED

Currently enrolled Lone Star student

Job description

Commitment to Mission

This job carries with it the obligation to uphold the Mission ofLone Star College (LSC) in carrying out the duties of the position.A commitment to positive interpersonal behaviors, professionalcommunication, integrity, leadership, stewardship, respect andaccountability to LSC students and employees is essential.

Cultural Beliefs

• One LSC
• Student Focused
• Own It
• Foster Belonging
• Cultivate Community
• Choose Learning

The Chronicle of Higher Education's "Great Colleges to Work For" isdesigned to recognize colleges that have been successful increating great workplaces and to further research and understandingof the factors, dynamics and influences that have the most impacton organizational culture at higher education institutions.

Lone Star College has been recognized in multiplecategories.

Campus Marketing Statement

Lone Star College-Tomball

Lone Star College offers high-quality, low-cost academic transferand career training education to 80,000+ students each semester.LSC has been named a 2023 Great Colleges to Work For institution bythe Chronicle of Higher Education.

LSC consists of eight colleges, seven centers, eight WorkforceCenters of Excellence and Lone Star Corporate College.

Founded in 1988, Lone Star College-Tomball is the third oldestcollege in the LSC system. LSC-Tomball offers a wide range ofacademic and workforce programs and is a leading college in thehealth sciences. LSC-Tomball is the founding college of thelifePATH program, a four-year degree for adults with cognitivedisabilities. LSC-Tomball enjoys a joint library partnership withHarris County Public Library, and we offer an early college highschool with the Tomball Independent School District.

Location address is 30555 Tomball Parkway, Tomball, TX 77375.

Job Description

PURPOSE AND SCOPE:

This position will mentor and advise students about highereducation, including the financial aid, completing FAFSAapplication, and Apply Texas application. Mentor will also providefinancial aid options and assist students with finding andutilizing appropriate resources. Required to provide high levelinformation. May interact one-on-one with students. May interactwith a high volume of customers. Will work with and assist diversegroups.

ESSENTIAL JOB FUNCTIONS:

1. Filing
2. Copying
3. Faxing
4. Provide general information related to the department
5. Record maintenance, preparation and review of forms, dataentry
6. Provide handouts and/or forms to customers
7. Maintain inventory
8. Set up Financial Aid equipment (such as go-centercomputers)
9. Event preparation and support
10. Collect and record data
11. Maintain knowledge of multiple programs
12. Provide limited technology support to end users
13. Interpret regulations and policies
14. Maintain and/or process records

KNOWLEDGE, SKILLS AND ABILITIES:

• Customer service
• Interpersonal skills
• Organizational skills
• Analytical and problem solving skills
• Communication skills (written and oral)
• Working knowledge of general office procedures andpractices
• Proficiency with one or more office software (Word, Excel,PowerPoint, Access)

PHYSICAL ABILITIES:

The work is sedentary. Typically, the employee sits comfortably todo the work. However, there may be some walking; standing; bending;carrying of light items, such as papers, books, or small parts; ordriving an automobile. No special physical demands are required toperform the work.

WORK SCHEDULE AND CONDITIONS:

• Equipment used includes, PC workstation running on a LAN in aMicrosoft Windows environment, calculator, phone and other generaloffice equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate-controlled office with minimalexposure to safety hazards

REQUIRED QUALIFICATIONS:

• High School diploma or GED
• Must be a currently enrolled Lone Star student pursuing acourse of study

Salary

$16.22

Benefits Marketing Statement

By joining our top-notch institution, you will enjoy being a partof an organization that offers a supportive, collegial workenvironment, excellent work/life balance and more.

Lone Star College participates in the E-Verify program, under whichLone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.

More information on the E-Verify program is available at www.dhs.gov/E-Verify.

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.