Part-time Patient Services Specialist - Ballantyne

OrthoCarolina; Pineville, Northern (NC, KY); Hybrid; USD 2.066.000 - 2.755.000; Teilzeit

Zusammenfassung

OrthoCarolina Ballantyne is seeking a Part-time Patient Services Specialist to join our team. The role supports greeting patients, collecting and verifying information, and entering data into Centricity to ensure timely processing of claims.

The position also involves answering calls, scheduling appointments, and cashier duties including posting charges and collecting co-pays and balances. A high school diploma (or higher) and 1 year of clinic experience are preferred, with Epic/EMR experience

Qualifikationen

• Excellent customer service and communication skills.
• Working knowledge of health insurance processes and terminology.
• Experience with Epic/EMR systems a plus; Centricity experience is helpful.

Aufgaben

• Greet patients and prepare forms for visits.
• Verify and enter patient information into Centricity for claim processing.
• Answer phones, schedule appointments, and assist with cashier duties (charges, co-pays, balances).
• Assist with release of information and basic administrative tasks as directed.

Kenntnisse

Excellent customer service

Insurance knowledge

Epic/EMR background

Medical terminology

Ausbildung

High school diploma or higher

Tools

Centricity

Epic EMR

Jobbeschreibung

## Part-time Patient Services Specialist - BallantyneApply: On-Site: Pineville, NC: Part time: Posted Today: R7827Under general supervision and according to prescribed procedures, greets patients, prepares forms, collects, verifies and enters patient information into Centricity necessary for the timely and accurate processing of patient claims. Prepares paper work necessary for the patient visit. Answers incoming phone calls and directs calls, makes appointments, performs cashier duties as directed by the Practice Manager to include posting of charges, collection of co-payments/co-insurance and balances due. Follows process for release of medical information and FMLA/disability forms completion as requested.At OrthoCarolina, our team is our greatest asset and the foundation of our success. We are a diverse group of individuals, accountable to each other to uphold the standards of excellence and promote an environment of teamwork throughout the organization. OrthoCarolina has 43 unique care locations with over 1300 professionals who share a common goal to make lives better. Our employees are eligible for a full spectrum of benefits including paid company holidays, wellness programs, and tuition reimbursement. To learn more about Team OC please visit https://www.orthocarolina.com/about-us **We are currently searching for a part-time Patient Services Specialist to work with our OrthoCarolina Ballantyne team.** The schedule is Monday through Thursday from 9am-2pm. The **Patient Services Specialist** greets patients, prepares forms, collects, verifies and enters patient information into EPIC necessary for the timely and accurate processing of patient claims. **Essential Functions:*** Prepares paperwork necessary for the patient visit.* Answers incoming phone calls and directs calls, makes appointments, performs Cashier duties as directed including posting of charges,* Collection of co-payments/co-insurance and balances due.* Follows the process for release of medical information and FMLA/disability forms completion as requested.**Skills and Abilities:*** Excellent customer service skills* Working knowledge of insurance* Epic/EMR background a plus* Medical terminology**Qualifications:*** High school graduate and/or associate or bachelor's degree* Prefer minimum of one year experience in medical clinic setting.