Part-Time Patient Services Specialist: Front Desk & Claims

OrthoCarolina; Pineville (LA); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Paid holidays

Wellness program

Tuition reimbursement

Job summary

OrthoCarolina Pineville is seeking a part-time Patient Services Specialist to greet patients, collect and verify information, and enter data into EPIC to ensure timely claim processing.

You will handle phone calls, appointment scheduling, cashier duties including posting charges and collecting co-pays, and help with medical information requests. Excellent customer service and HIPAA compliance are valued.

Qualifications

• Greet patients and collect/verify information for claims.
• Experience with EPIC/EMR and knowledge of medical terminology preferred.
• High school diploma or higher required; one year clinic experience is a plus.

Responsibilities

• Greet patients and prepare paperwork for visits.
• Enter patient data into EPIC for claims processing.
• Answer calls, schedule appointments, and perform cashier duties including posting charges.
• Collect co-pays/coinsurance and balances due, and handle information releases as requested.

Skills

Customer service

Medical terminology

Insurance knowledge

Education

High school diploma or equivalent

Associate or Bachelor's degree preferred

Tools

EPIC/EMR

Job description

OrthoCarolina Pineville is seeking a part-time Patient Services Specialist to greet patients, collect and verify information, and enter data into EPIC to ensure timely claim processing.

You will handle phone calls, appointment scheduling, cashier duties including posting charges and collecting co-pays, and help with medical information requests. Excellent customer service and HIPAA compliance are valued.