Part Time Patient Services Representative

Midwest Eye Consultants; Fort Wayne (IN); On-site; USD 20,664 - 23,419; Part time

Benefits offered by this job

6.5 paid holidays per year

Approximately 8 days of PTO within the

Health, dental, vision, and 401k

Growth through company-paid certifc.

Job summary

Midwest Eye Consultants in Fort Wayne, IN is seeking a Part-Time Patient Services Representative to facilitate communication between patients, doctors and staff. This on-site role handles insurance verification, pre-authorizations, scheduling, check-in/check-out, and basic billing tasks to keep the front desk running smoothly.

The ideal candidate greets patients, answers phones, enters data into the EHR, and helps balance daily deposits.

Qualifications

• High school diploma or equivalent.
• Prior medical office experience preferred.
• Knowledge of medical billing/coding preferred.

Responsibilities

• Greet patients professionally and courteously.
• Answer calls, schedule appointments, and manage recalls.
• Explain billing questions and verify insurance.
• Prepare patient charts before appointments.
• Enter and update data in EHR accurately.
• Balance cash drawer and process deposits at day end.
• Maintain a safe, clean office environment.
• Assist office manager and physicians as needed.

Skills

Patient communication

Phone etiquette

Insurance verification

EHR data entry

Billing support

Education

High school diploma

Tools

EHR system

Billing software

Medical coding knowledge

Job description

Job Category: Patient Services

Requisition Number: PATIE005473

• Posted : July 30, 2026
• Part-Time
• On-site

Locations

Showing 1 location

Fort Wayne, IN 46825, USA

Description

POSITION SUMMARY: The Patient Services Representative facilitates communication between patients and doctors, clinical staff, and administrative staff, and acts as the liaison between patients, insurance companies, and the Central Billing department. Responsibilities include verifying insurance, obtaining pre-authorizations, checking patients in and out, scheduling appointments, answering phones, triage, responding to patient inquiries, and maintaining charts.

POSITION LOCATION: 2874 E Dupont Rd, Fort Wayne, IN 46825

WHAT WE OFFER:

• Hourly wage of $15-$17 an hour, based on previous experience
• 6.5 paid holidays per year
• Approximately 8 days of PTO within first year
• Full slate of benefits to include health, dental, vision, and 401k
• Growth and wage increase through company paid certification program

ESSENTIAL RESPONSIBILITES:

• Greet patients in a friendly, professional manner
• Answer phone calls, schedule appointments, assist in patient communications and recalls
• Respond to patient inquiries about billing, procedures, policies and available services
• Prepare patient chart prior to appointment and complete upon patient arrival
• Efficiently process patients through check out by verifying chart documentation and insurance information, accepting and posting payments, preparing and filing clean claims, authorizing insurance and billing, scheduling referrals, and accurately entering corresponding data into EHR
• Perform end of day tasks, including balancing cash drawer, processing daily deposits, evaluating data from various reports, and submitting essential reports
• Monitor patient flow throughout the office, properly communicating delays
• Provide a safe and clean office environment
• Perform other duties and assume various responsibilities as determined by the office manager and doctor(s)

EDUCATION AND/OR EXPERIENCE:

• High school graduate, or equivalent
• Previous medical office experience and knowledge in medical coding/billing is preferred

PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines):

• Physical Activity: Talking, Hearing.
• Physical requirements: Sedentary work. Involves sitting most of the time.
• The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.