Part-Time Patient Services & Insurance Coordinator

Good-Shepherd-Rehabilitation; Easton (Northampton County); On-site; USD 2,066,000 - 3,031,000; Part time

Job summary

Good Shepherd Rehabilitation in Palmer Township, PA is seeking a part-time administrative support role (20 hrs/wk) to assist clinicians by answering calls, triaging referrals, and coordinating patient visits. The position involves verifying insurance coverage for therapy services and communicating benefits to patients.

Responsibilities include collecting copays, maintaining accurate records in the EMR, and coordinating with staff to ensure timely authorization where needed.

Qualifications

• High School Diploma required.
• Associate’s Degree preferred.
• 1-2 years of administrative experience in healthcare preferred.

Responsibilities

• Answer and triage referral phone calls and inquiries.
• Schedule patients' visits and manage calendar logistics.
• Verify and secure insurance coverage for therapy services.
• Explain insurance benefits and potential patient financial responsibility.
• Collect copays at time of service and reconcile daily collections.

Skills

Interpersonal communication

Scheduling

Insurance verification

Documentation

Education

High School Diploma

Associate's Degree

Job description

Good Shepherd Rehabilitation in Palmer Township, PA is seeking a part-time administrative support role (20 hrs/wk) to assist clinicians by answering calls, triaging referrals, and coordinating patient visits. The position involves verifying insurance coverage for therapy services and communicating benefits to patients.

Responsibilities include collecting copays, maintaining accurate records in the EMR, and coordinating with staff to ensure timely authorization where needed.