Part-Time Patient Services Coordinator (Weekend/Holiday)

Northwestern Medicine; Crystal Lake (IL); In loco; USD 21.000 - 28.000; Part-time

Descrizione del lavoro

Northwestern Medicine is seeking a Part-Time Patient Service Representative for the Crystal Lake Immediate Care Center. This role offers 24 hours per week across two 12-hour shifts from 7:45am to 8:15pm, with weekend and holiday coverage required.

Position may float to other ICCs as needed to support operations. Responsibilities include greeting patients, checking in/out, updating demographics and insurance details, collecting payments, and posting transactions.

Competenze

• High school diploma or GED required.
• 0–2 years of customer service experience required.
• Bachelor’s degree preferred.
• Prior healthcare experience preferred.
• Knowledge of medical terminology is a plus.
• Bilingual abilities are advantageous.

Mansioni

• Greet and check in/out patients and guests.
• Confirm identity and required visit information.
• Register patients and obtain consents/authorizations as needed.
• Collect co-payments and post payments; close cash drawer daily.
• Inform patients of delays; schedule appointments; keep waiting area clean.

Conoscenze

Customer service

Formazione

High school diploma or GED

Bachelor’s degree

Strumenti

Medical terminology

Descrizione del lavoro

Northwestern Medicine is seeking a Part-Time Patient Service Representative for the Crystal Lake Immediate Care Center. This role offers 24 hours per week across two 12-hour shifts from 7:45am to 8:15pm, with weekend and holiday coverage required.

Position may float to other ICCs as needed to support operations. Responsibilities include greeting patients, checking in/out, updating demographics and insurance details, collecting payments, and posting transactions.