Part-Time Patient Service Pro - Front Desk & Billing

Advocate Health; United States; On-site; USD 27,000 - 41,000; Part time

Benefits offered by this job

Healthcare benefits

Paid time off

Retirement plans

Job summary

Advocate Medical Group (AMG) is seeking a Part-time Patient Service Representative to support ambulatory care operations. You will assist providers, engage with patients, and help ensure a seamless, compassionate experience daily.

The role requires 1–2 years of customer service experience and a high school diploma, with responsibilities including scheduling, registration, and billing tasks in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• 1–2 years related customer service experience.
• Experience handling difficult callers/customers/patients.

Responsibilities

• Patient Services: Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters.
• Billing Services: Ensures entry at time of service of billing information on the patient and payer and accurate follow-up on missing information.
• Medical Record Services: Upholds standards of the practice and of the medical group for accurate and timely medical records.

Skills

Customer service

Communication

Multitasking

Billing & registration

Education

High school diploma or equivalent

Tools

Patient accounting system

Job description

Advocate Medical Group (AMG) is seeking a Part-time Patient Service Representative to support ambulatory care operations. You will assist providers, engage with patients, and help ensure a seamless, compassionate experience daily.

The role requires 1–2 years of customer service experience and a high school diploma, with responsibilities including scheduling, registration, and billing tasks in a fast-paced environment.