Clinic Service Representative Family Practice Days

Henry Ford Health; Jackson (MI); On-site; USD 17,000 - 25,000; Part time

Job summary

Henry Ford Health - Jackson, MI seeks a Part Time Patient Registration Clerk to support patient reception, check-in, preregistration, insurance verification, cash collections, chart reconciliation, and discharge activities. Location: Henry Ford Family Medicine - East Michigan Avenue, 3235 E Michigan Ave, Ste 100, Jackson, MI 49202.

The role requires strong interpersonal skills, accuracy with computer systems, and the ability to work in a fast-paced, diverse team environment.

Qualifications

• High School Diploma or equivalent required.
• Ability to perform calculations and use computer information systems.
• Strong interpersonal and communication skills for in-person and phone interactions.
• Ability to work in a fast-paced environment and with diverse populations.

Responsibilities

• Process patient registration activities including face-to-face check-in and check-out.
• Perform preregistration, insurance verification, and cash collections.
• Reconcile charts and support patient discharge processes.

Skills

Interpersonal skills

Multitasking

Teamwork

Attention to detail

Education

High School Diploma or equivalent

Job description

Job Description

Under general supervision follows standard operating procedures for all patient registration activities including patient reception, face-to-face check in and check out, preregistration, insurance verification, cash collections, chart reconciliation and patient discharge. Actively contributes to an organizational culture committed to the highest degree of service excellence standards to all customer groups.

Henry Ford Family Medicine - East Michigan Avenue
3235 E Michigan Ave
Ste 100
Jackson, MI 49202

Part Time

Days

Qualifications

Qualifications

EDUCATION AND EXPERIENCE REQUIRED: High School Diploma or equivalent. Required to perform calculations, complete forms, extensively utilize computer information system. Familiarity with clinic environment preferred. Demonstrated ability to work with detailed information. Requires interpersonal skills to deal effectively both over the telephone and in person with patients, visitors, medical staff, and other clinic and/or hospital personnel. Ability to perform a variety of tasks in a timely manner to meet clinic staff and patient needs. Ability to discuss with patients their general financial responsibilities and connect the patient with the Customer Service Center at the Corporate Business Office. Ability to work successfully in a fast-paced environment with frequent interruptions. Ability to work within a team setting and be supportive of team members. Successful completion of yearly competencies. Basic computer skills (i.e., knowledgeable opening software/email, navigate on keyboard, logging in and out of computer). Ability to work effectively with populations of diverse backgrounds and ages. Dependable and punctual. Strong organizational skills and ability to multi-task.