Part-Time Patient Registrar - Friendly ER Check-In

Mercyhealth; Janesville (WI); On-site; USD 24,000 - 39,000; Part time

Job summary

Mercyhealth is hiring Part-Time Patient Registrars to greet patients, verify insurance, collect co-pays, and support accurate registration in EPIC. Prior healthcare experience is not required; comfort with technology and high-pressure settings is valuable.

The role includes weekend and holiday rotations, 20 hours per week, and exposure to Emergency Department environments. Strong customer service, accuracy, and teamwork are essential.

Qualifications

• Minimum 1–2 years of customer service experience.
• Knowledge of third‑party payors is preferred.
• Medical terminology knowledge is preferred.

Responsibilities

• Register patients at arrival and collect demographics.
• Verify insurance information and assist with billing questions.
• Coordinate with care teams and maintain patient privacy and confidentiality.

Skills

Customer service

Typing

Communication

Problem solving

Education

High school diploma or equivalent

Tools

EPIC software

Registration systems

Computer literacy

Job description

Mercyhealth is hiring Part-Time Patient Registrars to greet patients, verify insurance, collect co-pays, and support accurate registration in EPIC. Prior healthcare experience is not required; comfort with technology and high-pressure settings is valuable.

The role includes weekend and holiday rotations, 20 hours per week, and exposure to Emergency Department environments. Strong customer service, accuracy, and teamwork are essential.