Part-Time Patient Intake & Front Desk Coordinator

Shawnee Health; Marion (IL); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Health Insurance

Vision Insurance

Employer and Voluntary Paid Life

Employer Paid Long Term Disability

Voluntary Short-Term Disability

Critical Illness Insurance

Flexible Spending Account

Dependent Care Account

401k Retirement Plan

Job summary

Shawnee Health Marion Dental Center is seeking a Part-time Patient Intake Registration I to join our team. This front desk role handles patient scheduling, intake data entry, insurance verification, and cash handling with confidentiality and professionalism.

The ideal candidate will possess strong communication skills, proficient computer use, and the ability to work independently within established protocols, with training provided through Paycor Learning and other resources.

Qualifications

• Excellent communication skills, both written and verbal.
• Strong interpersonal and organizational abilities.
• Excellent computer and software knowledge.
• Ability to maintain patient and employee confidentiality.
• Independent problem solving with moderate supervision.
• Strong phone skills and ability to handle multiple specialties.

Responsibilities

• Schedule and document all patient interactions in the practice management/EHR systems.
• Answer, screen, and process medical service requests and telephone inquiries with confidentiality.
• Check in patients, verify insurance/Medicaid eligibility, collect co-pays, update information in the system.
• Enter patient intake information accurately into the practice management system.
• Schedule return appointments per established protocols.
• Refer patients to appropriate staff per established protocols (triage, medical records, care coordinators, case management, ACA staff).
• Utilize the practice management system to schedule appointments according to protocols.
• Balance money drawers/bank deposits daily per SH policies.
• Monitor recall plans and notify patients for follow-up visits.
• Participate in internal education and training as required.
• Meet Shawnee Health benchmarks and quality indicators.

Job description

Shawnee Health Marion Dental Center is seeking a Part-time Patient Intake Registration I to join our team. This front desk role handles patient scheduling, intake data entry, insurance verification, and cash handling with confidentiality and professionalism.

The ideal candidate will possess strong communication skills, proficient computer use, and the ability to work independently within established protocols, with training provided through Paycor Learning and other resources.