Dental Front Desk & Treatment Coordinator

The Smile Salon & Day Spa; Kansas City (MO); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

PTO and paid holidays

401(k) options

Referral bonus program

Free CE courses

Job summary

The Smile Salon & Day Spa in Kansas City, MO seeks a Front Desk/Treatment Coordinator for our modern dental practice. You will verify insurance, submit claims, explain benefits, collect balances, schedule appointments, and support the clinical team with coordination and communication.

The ideal candidate has strong communication skills, is detail-oriented, and comfortable multitasking in a busy front desk environment. Monday–Thursday schedule; full-time with varying hours.

Qualifications

• Excellent verbal and written communication skills.
• Organized, detail-oriented, and able to multitask in a busy front desk.
• Comfortable discussing treatment costs and balances.
• Strong phone etiquette and customer service mindset.

Responsibilities

• Verify insurance eligibility, benefits, and coverage.
• Submit and follow up on dental insurance claims.
• Review EOBs, denials, and outstanding claims.
• Explain treatment estimates, insurance benefits, and patient portions.
• Collect payments and follow up on outstanding patient balances.
• Schedule appointments and assist with front desk duties.
• Communicate professionally with patients and insurance companies.
• Maintain accurate patient and financial information in Dentrix.
• Greet and check in patients with professionalism and warmth.
• Present treatment plans confidently and help patients schedule care.
• Support the clinical team with coordination and communication.

Skills

Communication skills

Organization

Multitasking

Phone etiquette

Customer service

Tools

Dentrix

Job description

The Smile Salon & Day Spa in Kansas City, MO seeks a Front Desk/Treatment Coordinator for our modern dental practice. You will verify insurance, submit claims, explain benefits, collect balances, schedule appointments, and support the clinical team with coordination and communication.

The ideal candidate has strong communication skills, is detail-oriented, and comfortable multitasking in a busy front desk environment. Monday–Thursday schedule; full-time with varying hours.