Patient Intake Registration I - Part Time

Shawnee Health; Marion (IL); Sur place; USD 18 000 - 26 000; Temps partiel

Avantages offerts par ce poste

Health Insurance

Vision Insurance

Employer and Voluntary Paid Life

Employer Paid Long Term Disability

Voluntary Short-Term Disability

Critical Illness Insurance

Flexible Spending Account

Dependent Care Account

401k Retirement Plan

Résumé du poste

Shawnee Health Marion Dental Center is seeking a Part-time Patient Intake Registration I to join our team. This front desk role handles patient scheduling, intake data entry, insurance verification, and cash handling with confidentiality and professionalism.

The ideal candidate will possess strong communication skills, proficient computer use, and the ability to work independently within established protocols, with training provided through Paycor Learning and other resources.

Qualifications

• Excellent communication skills, both written and verbal.
• Strong interpersonal and organizational abilities.
• Excellent computer and software knowledge.
• Ability to maintain patient and employee confidentiality.
• Independent problem solving with moderate supervision.
• Strong phone skills and ability to handle multiple specialties.

Responsabilités

• Schedule and document all patient interactions in the practice management/EHR systems.
• Answer, screen, and process medical service requests and telephone inquiries with confidentiality.
• Check in patients, verify insurance/Medicaid eligibility, collect co-pays, update information in the system.
• Enter patient intake information accurately into the practice management system.
• Schedule return appointments per established protocols.
• Refer patients to appropriate staff per established protocols (triage, medical records, care coordinators, case management, ACA staff).
• Utilize the practice management system to schedule appointments according to protocols.
• Balance money drawers/bank deposits daily per SH policies.
• Monitor recall plans and notify patients for follow-up visits.
• Participate in internal education and training as required.
• Meet Shawnee Health benchmarks and quality indicators.

Description du poste

Location: Marion, IL

Job Id:740

# of Openings:1

Shawnee Health – Patient Intake Registration I (Part-time)

Join Southern Illinois’ leading healthcare organization, with over 360 team members who believe that in taking care of each other and our patients and clients, we create new opportunities for success and bring big dreams to life.

Shawnee Health is seeking a Patient Intake Registration I part-time for our Shawnee Health Marion Dental Center. This position reports directly to the Patient Intake Registration Supervisor.

Responsibilities

• Responsible for scheduling and documenting all patient interactions in the appropriate location within the practice management/EHR systems.
• Promptly and professionally answers, screens, and processes medical service requests and telephone inquiries with strict adherence to confidentiality policies.
• Accurately and efficiently checks patients in; checking insurance/Medicaid eligibility, collecting co-pays, updating all information into practice management system.
• Collects and enters patient intake information into the appropriate area of the practice manage system with accurate information.
• Effectively schedules return appointments according to established protocols.
• Ability to complete SFA applications proficiently and pass testing for SFA Application processing as indicated on an annual basis.
• Refers patients to the appropriate staff, according to patient request per established protocols. i.e. triage, medical records, patient care coordinators, case management and ACA staff.
• Utilizes practice management system to schedule appointments according to established protocols.
• Ability to balance money drawers/bank deposits daily in accordance with SH policies.
• Ability to access/monitor patient recall plans, notifying patients, scheduling follow up visits.
• Participates in internal education opportunities relevant to the front desk operations and customer service environment.
• Attends/completes all assigned training through Paycor Learning and other resources as required.
• Meets Shawnee Health and department benchmarks and or quality indicators as monitored through audits and or recordings.
• May be temporarily assigned or permanently re-assigned to work at other Shawnee Health Care Centers.
• Must have an excellent understanding of all Shawnee Health policies and procedures.

Requirements

Must have excellent communication skills, both written and verbal in addition to interpersonal and organizational skills.

Must have excellent computer and software knowledge.

Must be capable of high level of discretion in handling confidential information.

Must be capable of independent problem solving with moderate supervision.

Must have the ability to maintain patient and employee confidentiality.

Must have advanced phone skill levels; taking 2 or more specialties.

Starting salary – $16.00

• Health Insurance
• Vision Insurance
• Employer and Voluntary Paid Life
• Employer Paid Long Term Disability
• Voluntary Short-Term Disability
• Critical Illness Insurance
• Flexible Spending Account
• Dependent Care Account
• 401k Retirement Plan

Paid Time Off

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