Part-Time Patient Experience Specialist — Hybrid Potential

Springborn Staffing; Portland (ME); Híbrido; USD 27.000 - 33.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Hybrid schedule after training

Descripción de la vacante

Springborn Staffing seeks a professional Patient Service Specialist for an immediate temp-to-hire role with our downtown Portland client’s healthcare practice. This part-time position (28 hours/week) offers a Hybrid schedule after training and requires Monday shift with flexible other days.

The role focuses on answering calls, triaging inquiries, and completing tasks in the EPIC EMR system, including referrals, authorizations, and queue management while maintaining patient confidentiality.

Formación

• Prior administrative healthcare experience is required.
• Office administration and customer service experience required.
• Professional and compassionate attitude when assisting patients.
• Proficiency with Microsoft Office Suite and EMR systems required.
• Strong communication and multitasking abilities.

Responsabilidades

• Answer and triage phone calls, messages, and appointments.
• Process referrals and insurance authorizations in EPIC EMR.
• Manage in-baskets and respond to patient and team requests in EPIC.
• Collaborate with providers, nurses, and care teams to keep clinic operations efficient.
• Maintain patient confidentiality and adhere to policies.

Conocimientos

Healthcare admin experience

Office administration

Customer service

MS Office Suite

EMR systems

Communication

Multitasking

Herramientas

EPIC EMR

Microsoft Office

Descripción del empleo

Springborn Staffing seeks a professional Patient Service Specialist for an immediate temp-to-hire role with our downtown Portland client’s healthcare practice. This part-time position (28 hours/week) offers a Hybrid schedule after training and requires Monday shift with flexible other days.

The role focuses on answering calls, triaging inquiries, and completing tasks in the EPIC EMR system, including referrals, authorizations, and queue management while maintaining patient confidentiality.